[wp-forums] FYI

[Joni Mueller]

Why does everyone think I am a GUY (not that there's anything wrong with that!).  :)

Joni Mueller
Sent from my iPad

On Apr 17, 2013, at 10:59 PM, "Mar Ventus" <marventus.wp at gmail.com> wrote:

> Hi Ipstenu. My bad, you are absolutely right.
> I was just trying to let Joni know you would be able to give him a more
> informed reply.
> Thanks for correcting me though, since it's not the first time I used that
> expression incorrectly (without realizing, of course), :-)
> 
> 
> On Thu, Apr 18, 2013 at 12:55 AM, Mika A Epstein <ipstenu at ipstenu.org>wrote:
> 
>> We're volunteers. Not staff.
>> 
>> Not even Otto is Staff.
>> 
>> (And Otto would be the one to know.. I think that it's POSSIBLE to move
>> the post, but it was complicated)
>> 
>>> Mar Ventus <mailto:marventus.wp at gmail.com**>
>>> 17 April, 2013 8:52:44PM
>>> 
>>> I think I understood what you meant. I'm not sure you understood what I
>>> was
>>> hinting at, which is clearly my fault, since I was far from clear. What I
>>> mean to say was:
>>> 
>>> If the user wanted support, he should have opened a support question. It
>>> was his choice not to, the same way it is Josh's choice whether to spend
>>> part of his (busy) time helping someone who doesn't want to take 5 minutes
>>> to discover how to use the software and posts a final opinion about it.
>>> Also, there were no support questions or calls for help in the user's
>>> first
>>> post.
>>> We are only human, although we try to become better with every passing
>>> day.
>>> I hope my position is more clear now.
>>> 
>>> As to your question, no, I don't think a review can be changed into a
>>> support thread, but I'm far from being sure, so I'll let WP staff get back
>>> to you about this.
>>> Again, thanks for your thoughts and interest.
>>> 
>>> Marv
>>> 
>>> 
>>> ______________________________**_________________
>>> wp-forums mailing list
>>> wp-forums at lists.automattic.com
>>> http://lists.automattic.com/**mailman/listinfo/wp-forums<http://lists.automattic.com/mailman/listinfo/wp-forums>
>>> Joni Mueller <mailto:joni at jonimueller.com>
>>> 17 April, 2013 8:35:48PM
>>> 
>>> You aren't even listening to what I said.
>>> 
>>> But now that you brought it up, does the forum software allow changing a
>>> thread from a review to a support discussion? Just curious.
>>> 
>>> Joni Mueller
>>> Sent from my iPad
>>> 
>>> ______________________________**_________________
>>> wp-forums mailing list
>>> wp-forums at lists.automattic.com
>>> http://lists.automattic.com/**mailman/listinfo/wp-forums<http://lists.automattic.com/mailman/listinfo/wp-forums>
>>> bc works <mailto:bcworks at gmail.com>
>>> 17 April, 2013 4:43:09PM
>>> 
>>> Another thing to watch out for, that happened in the review accusing the
>>> plugin of injecting malicious links, is the appearance of coercing review
>>> ratings. Josh refused to provide support to the reviewer until he changed
>>> his rating. I completely understand where Josh was coming from here. As a
>>> third party observer though, this looks really bad. How many other ratings
>>> were coerced? (I know, none) The point is the appearance of impropriety
>>> taints the entire collection of reviews in a bad way.
>>> 
>>> The final rating may have been higher if the reviewer's need for
>>> information was not held hostage for a higher rating. If I were the
>>> reviewer, I too would have done the minimum required to get the needed
>>> response. OTOH, if my questions were answered freely and I saw my concerns
>>> were accepted as even slightly justified, and the reason why things are
>>> this way were explained, I would be much more inclined to give an honest
>>> evaluation. Maybe even perhaps overly generous to compensate for my
>>> previous misunderstanding.
>>> 
>>> Asking a reviewer to reconsider is fine, everyone needs a little nudge.
>>> But
>>> demanding a better review in exchange for support is... well, I'm not
>>> going
>>> to say because it could be construed as insulting the UltimateTinyMCE
>>> team,
>>> which is not my intention at all.
>>> 
>>> This is all water under the bridge of course, but it serves to foster
>>> discussion about how to handle these things because something similar will
>>> happen again. Do not coerce ratings!
>>> 
>>> -bc (Glenn)
>>> 
>>> ______________________________**_________________
>>> wp-forums mailing list
>>> wp-forums at lists.automattic.com
>>> http://lists.automattic.com/**mailman/listinfo/wp-forums<http://lists.automattic.com/mailman/listinfo/wp-forums>
>> 
>> --
>> Mika A Epstein (aka Ipstenu)
>> http://ipstenu.org | http://halfelf.org
>> 
>> ______________________________**_________________
>> wp-forums mailing list
>> wp-forums at lists.automattic.com
>> http://lists.automattic.com/**mailman/listinfo/wp-forums<http://lists.automattic.com/mailman/listinfo/wp-forums>
> _______________________________________________
> wp-forums mailing list
> wp-forums at lists.automattic.com
> http://lists.automattic.com/mailman/listinfo/wp-forums