[wp-pro] 911! Help Needed on Wordpress 2.9.2 and WP Ecom 3.6.5

[Christina Lannen]

Have there always been problems?  

Are they using PayPal?  Standard or Pro?

Are the payments going through or just not posting back to the Admin?

 

Chris

 

Christina Lannen
****************************************
Lannen Designs
Professional Web Solutions

WordPress Development, SEO, Domain Registration and Hosting
 <http://www.lannendesigns.com/> http://www.lannendesigns.com/ 

  _____  

From: wp-pro-bounces at lists.automattic.com
[mailto:wp-pro-bounces at lists.automattic.com] On Behalf Of Paraclete Press
Sent: Friday, June 25, 2010 1:47 PM
To: wp-pro at lists.automattic.com
Subject: [wp-pro] 911! Help Needed on Wordpress 2.9.2 and WP Ecom 3.6.5

 

Hi All 

We have a Wordpress site using version 2.9.2
WP Ecommerce 3.6.5.
We are using Thesis 1.7

There are major problems with placing orders on the site.  Orders simply do
not go through.  This problem is mission critical.  Would people be willing
to provide input on this?  We have exhausted our own expertise and the
relationship is strained with the client.

We need advice today, as soon as possible, can anyone help us on this?

Symptoms we have noted so far:

- all fields entered correctly, order does not complete, bounces back to
check out page

- errors from Paypal do not show up

 

Thank you,

 

Michael

Paraclete Press

 

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