[wp-forums] Forum Topic Assistance

[Josh Lobe]

Thanks James :)

- Josh Lobe

On 7/15/2015 1:50 PM, James Huff wrote:
> The Automattic acquisition has no bearing on how the plugin is supported, sold, or operated. However, with regards to the thread itself, I'd honestly recommend redirecting them over to https://wordpress.org/support/plugin/woocommerce
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> The OP is right that the "official" support forum is a bit slow, but the community forum definitely isn't, and the OP is likely to reach more people who know the plugin there.
>
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>
> Also, for real-time discussion and other miscellaneous fun with those of us on the support team, please join us on Slack in the #forums room. It's free, and all you need is a WordPress.org account: https://make.wordpress.org/chat/
>
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>
> ________
>
> James Huff
>
> http://macmanx.com
>
>
>
> Sent from [ProtonMail](https://protonmail.ch), encrypted email based in Switzerland.
>
> -------- Original Message --------
> Subject: Re: [wp-forums] Forum Topic Assistance
> Time (GMT): Jul 15 2015 17:09:40
> From: lakelandjim at gmail.com
> To: wp-forums at lists.automattic.com
>
> Before you say too much about woocommerce - Automattic Buys WooCommerce,
> The Popular Plugin For Turning WordPress Into A Store
> <http://techcrunch.com/2015/05/19/automattic-buys-woocommerce-the-popular-plugin-for-turning-wordpress-into-a-store/#.zavbsc:so2M>
>
> On Wed, Jul 15, 2015 at 12:54 PM, Jackie McBride <abletec at gmail.com> wrote:
>
>> Yes, Josh--both are in the page source. Personally, this is why I feel
>> a link to the site should be a requirement for the support forums, as
>> the source can contain some very valuable information.
>>
>> 1 thing that might be helpful is to have the gentleman set wp-debug to
>> true--in the wp-config.php just till some1 can take a look & see if
>> any errors are being thrown. Obviously this can be a somewhat (very?)
>> risky proposition in terms of security, so that should be kept on only
>> briefly, but it's another good method of determining if the install
>> has problems.
>>
>> Clearly, though, WooCommerce ought to be supporting products people
>> have purchased from them. Makes me question whether I'd ever buy
>> anything from them now.
>>
>> Nice meeting you, Josh.
>>
>> On 7/15/15, Josh Lobe <joshlobe at joshlobe.com> wrote:
>>> Thanks for the reply, Jackie,
>>>
>>> 1) How do you know what version of WordPress they have installed? Is
>>> that in the page source somewhere?
>>> 2) I'll def mention the child theme; is that also in the page source?
>>>
>>> - Josh Lobe
>>>
>>> On 7/15/2015 11:31 AM, Jackie McBride wrote:
>>>> Well, Josh, I don't know about the issue he raises, but he surely
>>>> needs to update his WordPress install--who knows whether that might in
>>>> & of itself be curative. Doubtful, but at least it might prevent a
>>>> site compromise.
>>>>
>>>> Looks like he also may be using a child theme, which could also be
>>>> problematic?
>>>>
>>>> On 7/15/15, Josh Lobe <joshlobe at joshlobe.com> wrote:
>>>>> Hi everyone,
>>>>>
>>>>> This is to help a user... but I'm a bit curious myself.
>>>>> Here is the forum topic:
>>>>>
>> https://wordpress.org/support/topic/pre-order-woocommerce-plugin-wont-remain-enabled-for-variable-product?replies=8#post-7183475
>>>>> I have no experience with WooCommerce... but I know they are huge.
>>>>> Can anyone provide me with a little insight to this topic... either
>>>>> publicly or here in the email list?
>>>>>
>>>>> Thanks!
>>>>>
>>>>> - Josh Lobe
>>>>> _______________________________________________
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>>>>> wp-forums at lists.automattic.com
>>>>> http://lists.automattic.com/mailman/listinfo/wp-forums
>>>>>
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>> --
>> Jackie McBride
>> Author of the Upcoming Book
>> “Beyond Baffled: the Technophobe’s Guide to Creating a Website”
>> www.brighter-vision.com Where Visionaries & Technology Unite
>> Jaws Scripting training
>> www.screenreaderscripting.com
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>
> --
>
> Jim Lynch
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