[wp-forums] Forum Topic Assistance

[James Huff]

The Automattic acquisition has no bearing on how the plugin is supported, sold, or operated. However, with regards to the thread itself, I'd honestly recommend redirecting them over to https://wordpress.org/support/plugin/woocommerce



The OP is right that the "official" support forum is a bit slow, but the community forum definitely isn't, and the OP is likely to reach more people who know the plugin there.



Also, for real-time discussion and other miscellaneous fun with those of us on the support team, please join us on Slack in the #forums room. It's free, and all you need is a WordPress.org account: https://make.wordpress.org/chat/





________

James Huff

http://macmanx.com



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-------- Original Message --------
Subject: Re: [wp-forums] Forum Topic Assistance
Time (GMT): Jul 15 2015 17:09:40
From: lakelandjim at gmail.com
To: wp-forums at lists.automattic.com

Before you say too much about woocommerce - Automattic Buys WooCommerce,
The Popular Plugin For Turning WordPress Into A Store
<http://techcrunch.com/2015/05/19/automattic-buys-woocommerce-the-popular-plugin-for-turning-wordpress-into-a-store/#.zavbsc:so2M>

On Wed, Jul 15, 2015 at 12:54 PM, Jackie McBride <abletec at gmail.com> wrote:

> Yes, Josh--both are in the page source. Personally, this is why I feel
> a link to the site should be a requirement for the support forums, as
> the source can contain some very valuable information.
>
> 1 thing that might be helpful is to have the gentleman set wp-debug to
> true--in the wp-config.php just till some1 can take a look & see if
> any errors are being thrown. Obviously this can be a somewhat (very?)
> risky proposition in terms of security, so that should be kept on only
> briefly, but it's another good method of determining if the install
> has problems.
>
> Clearly, though, WooCommerce ought to be supporting products people
> have purchased from them. Makes me question whether I'd ever buy
> anything from them now.
>
> Nice meeting you, Josh.
>
> On 7/15/15, Josh Lobe <joshlobe at joshlobe.com> wrote:
> > Thanks for the reply, Jackie,
> >
> > 1) How do you know what version of WordPress they have installed? Is
> > that in the page source somewhere?
> > 2) I'll def mention the child theme; is that also in the page source?
> >
> > - Josh Lobe
> >
> > On 7/15/2015 11:31 AM, Jackie McBride wrote:
> >> Well, Josh, I don't know about the issue he raises, but he surely
> >> needs to update his WordPress install--who knows whether that might in
> >> & of itself be curative. Doubtful, but at least it might prevent a
> >> site compromise.
> >>
> >> Looks like he also may be using a child theme, which could also be
> >> problematic?
> >>
> >> On 7/15/15, Josh Lobe <joshlobe at joshlobe.com> wrote:
> >>> Hi everyone,
> >>>
> >>> This is to help a user... but I'm a bit curious myself.
> >>> Here is the forum topic:
> >>>
> https://wordpress.org/support/topic/pre-order-woocommerce-plugin-wont-remain-enabled-for-variable-product?replies=8#post-7183475
> >>>
> >>> I have no experience with WooCommerce... but I know they are huge.
> >>> Can anyone provide me with a little insight to this topic... either
> >>> publicly or here in the email list?
> >>>
> >>> Thanks!
> >>>
> >>> - Josh Lobe
> >>> _______________________________________________
> >>> wp-forums mailing list
> >>> wp-forums at lists.automattic.com
> >>> http://lists.automattic.com/mailman/listinfo/wp-forums
> >>>
> >
> >
> > _______________________________________________
> > wp-forums mailing list
> > wp-forums at lists.automattic.com
> > http://lists.automattic.com/mailman/listinfo/wp-forums
> >
>
>
> --
> Jackie McBride
> Author of the Upcoming Book
> “Beyond Baffled: the Technophobe’s Guide to Creating a Website”
> www.brighter-vision.com Where Visionaries & Technology Unite
> Jaws Scripting training
> www.screenreaderscripting.com
> _______________________________________________
> wp-forums mailing list
> wp-forums at lists.automattic.com
> http://lists.automattic.com/mailman/listinfo/wp-forums
>



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