[wp-forums] Forum Topic Assistance - WordPress & WooCommerce version

Christi Nickerson christi.nickerson at gmail.com
Thu Jul 16 14:20:58 UTC 2015


Hi Josh,

>Where do you look in the page source; exactly?

Viewing the source code of the page, look for these meta tags:

<meta name="generator" content="WordPress 4.1.5" />
<meta name="generator" content="WooCommerce 2.3.8" />

On a side note, I've always found WooThemes to be responsive and helpful
when I've contacted them for support.

Just my two cents :)

Christi



On Thu, Jul 16, 2015 at 6:00 AM, <wp-forums-request at lists.automattic.com>
wrote:

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>    1. Re: Forum Topic Assistance (Josh Lobe)
>    2. Re: Forum Topic Assistance (Josh Lobe)
>    3. Re: Forum Topic Assistance (Josh Lobe)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Wed, 15 Jul 2015 13:44:09 -0400
> From: Josh Lobe <joshlobe at joshlobe.com>
> To: wp-forums at lists.automattic.com
> Subject: Re: [wp-forums] Forum Topic Assistance
> Message-ID: <55A69BE9.7000000 at joshlobe.com>
> Content-Type: text/plain; charset=utf-8; format=flowed
>
> Hi Jim,
> Thanks for your input; and the link.
>
> I'm not bashing by any means.
> I'm simply trying to gain a better understanding.
>
> I would imagine woo/automattic/whoever would be grateful for any
> feedback; positive or negative; as long as it is constructive.
>
> - Josh Lobe
>
> On 7/15/2015 1:09 PM, Jim Lynch wrote:
> > Before you say too much about woocommerce - Automattic Buys WooCommerce,
> > The Popular Plugin For Turning WordPress Into A Store
> > <
> http://techcrunch.com/2015/05/19/automattic-buys-woocommerce-the-popular-plugin-for-turning-wordpress-into-a-store/#.zavbsc:so2M
> >
> >
> > On Wed, Jul 15, 2015 at 12:54 PM, Jackie McBride <abletec at gmail.com>
> wrote:
> >
> >> Yes, Josh--both are in the page source. Personally, this is why I feel
> >> a link to the site should be a requirement for the support forums, as
> >> the source can contain some very valuable information.
> >>
> >> 1 thing that might be helpful is to have the gentleman set wp-debug to
> >> true--in the wp-config.php just till some1 can take a look & see if
> >> any errors are being thrown. Obviously this can be a somewhat (very?)
> >> risky proposition in terms of security, so that should be kept on only
> >> briefly, but it's another good method of determining if the install
> >> has problems.
> >>
> >> Clearly, though, WooCommerce ought to be supporting products people
> >> have purchased from them. Makes me question whether I'd ever buy
> >> anything from them now.
> >>
> >> Nice meeting you, Josh.
> >>
> >> On 7/15/15, Josh Lobe <joshlobe at joshlobe.com> wrote:
> >>> Thanks for the reply, Jackie,
> >>>
> >>> 1) How do you know what version of WordPress they have installed? Is
> >>> that in the page source somewhere?
> >>> 2) I'll def mention the child theme; is that also in the page source?
> >>>
> >>> - Josh Lobe
> >>>
> >>> On 7/15/2015 11:31 AM, Jackie McBride wrote:
> >>>> Well, Josh, I don't know about the issue he raises, but he surely
> >>>> needs to update his WordPress install--who knows whether that might in
> >>>> & of itself be curative. Doubtful, but at least it might prevent a
> >>>> site compromise.
> >>>>
> >>>> Looks like he also may be using a child theme, which could also be
> >>>> problematic?
> >>>>
> >>>> On 7/15/15, Josh Lobe <joshlobe at joshlobe.com> wrote:
> >>>>> Hi everyone,
> >>>>>
> >>>>> This is to help a user... but I'm a bit curious myself.
> >>>>> Here is the forum topic:
> >>>>>
> >>
> https://wordpress.org/support/topic/pre-order-woocommerce-plugin-wont-remain-enabled-for-variable-product?replies=8#post-7183475
> >>>>> I have no experience with WooCommerce... but I know they are huge.
> >>>>> Can anyone provide me with a little insight to this topic... either
> >>>>> publicly or here in the email list?
> >>>>>
> >>>>> Thanks!
> >>>>>
> >>>>> - Josh Lobe
> >>>>> _______________________________________________
> >>>>> wp-forums mailing list
> >>>>> wp-forums at lists.automattic.com
> >>>>> http://lists.automattic.com/mailman/listinfo/wp-forums
> >>>>>
> >>> _______________________________________________
> >>> wp-forums mailing list
> >>> wp-forums at lists.automattic.com
> >>> http://lists.automattic.com/mailman/listinfo/wp-forums
> >>>
> >> --
> >> Jackie McBride
> >> Author of the Upcoming Book
> >> ?Beyond Baffled: the Technophobe?s Guide to Creating a Website?
> >> www.brighter-vision.com Where Visionaries & Technology Unite
> >> Jaws Scripting training
> >> www.screenreaderscripting.com
> >> _______________________________________________
> >> wp-forums mailing list
> >> wp-forums at lists.automattic.com
> >> http://lists.automattic.com/mailman/listinfo/wp-forums
> >>
> >
>
>
>
>
> ------------------------------
>
> Message: 2
> Date: Wed, 15 Jul 2015 13:56:03 -0400
> From: Josh Lobe <joshlobe at joshlobe.com>
> To: "For forum moderators. See also
>         http://make.wordpress.org/support/" <
> wp-forums at lists.automattic.com>
> Subject: Re: [wp-forums] Forum Topic Assistance
> Message-ID: <55A69EB3.5090402 at joshlobe.com>
> Content-Type: text/plain; charset=utf-8; format=flowed
>
> Thanks James :)
>
> - Josh Lobe
>
> On 7/15/2015 1:50 PM, James Huff wrote:
> > The Automattic acquisition has no bearing on how the plugin is
> supported, sold, or operated. However, with regards to the thread itself,
> I'd honestly recommend redirecting them over to
> https://wordpress.org/support/plugin/woocommerce
> >
> >
> >
> > The OP is right that the "official" support forum is a bit slow, but the
> community forum definitely isn't, and the OP is likely to reach more people
> who know the plugin there.
> >
> >
> >
> > Also, for real-time discussion and other miscellaneous fun with those of
> us on the support team, please join us on Slack in the #forums room. It's
> free, and all you need is a WordPress.org account:
> https://make.wordpress.org/chat/
> >
> >
> >
> >
> >
> > ________
> >
> > James Huff
> >
> > http://macmanx.com
> >
> >
> >
> > Sent from [ProtonMail](https://protonmail.ch), encrypted email based in
> Switzerland.
> >
> > -------- Original Message --------
> > Subject: Re: [wp-forums] Forum Topic Assistance
> > Time (GMT): Jul 15 2015 17:09:40
> > From: lakelandjim at gmail.com
> > To: wp-forums at lists.automattic.com
> >
> > Before you say too much about woocommerce - Automattic Buys WooCommerce,
> > The Popular Plugin For Turning WordPress Into A Store
> > <
> http://techcrunch.com/2015/05/19/automattic-buys-woocommerce-the-popular-plugin-for-turning-wordpress-into-a-store/#.zavbsc:so2M
> >
> >
> > On Wed, Jul 15, 2015 at 12:54 PM, Jackie McBride <abletec at gmail.com>
> wrote:
> >
> >> Yes, Josh--both are in the page source. Personally, this is why I feel
> >> a link to the site should be a requirement for the support forums, as
> >> the source can contain some very valuable information.
> >>
> >> 1 thing that might be helpful is to have the gentleman set wp-debug to
> >> true--in the wp-config.php just till some1 can take a look & see if
> >> any errors are being thrown. Obviously this can be a somewhat (very?)
> >> risky proposition in terms of security, so that should be kept on only
> >> briefly, but it's another good method of determining if the install
> >> has problems.
> >>
> >> Clearly, though, WooCommerce ought to be supporting products people
> >> have purchased from them. Makes me question whether I'd ever buy
> >> anything from them now.
> >>
> >> Nice meeting you, Josh.
> >>
> >> On 7/15/15, Josh Lobe <joshlobe at joshlobe.com> wrote:
> >>> Thanks for the reply, Jackie,
> >>>
> >>> 1) How do you know what version of WordPress they have installed? Is
> >>> that in the page source somewhere?
> >>> 2) I'll def mention the child theme; is that also in the page source?
> >>>
> >>> - Josh Lobe
> >>>
> >>> On 7/15/2015 11:31 AM, Jackie McBride wrote:
> >>>> Well, Josh, I don't know about the issue he raises, but he surely
> >>>> needs to update his WordPress install--who knows whether that might in
> >>>> & of itself be curative. Doubtful, but at least it might prevent a
> >>>> site compromise.
> >>>>
> >>>> Looks like he also may be using a child theme, which could also be
> >>>> problematic?
> >>>>
> >>>> On 7/15/15, Josh Lobe <joshlobe at joshlobe.com> wrote:
> >>>>> Hi everyone,
> >>>>>
> >>>>> This is to help a user... but I'm a bit curious myself.
> >>>>> Here is the forum topic:
> >>>>>
> >>
> https://wordpress.org/support/topic/pre-order-woocommerce-plugin-wont-remain-enabled-for-variable-product?replies=8#post-7183475
> >>>>> I have no experience with WooCommerce... but I know they are huge.
> >>>>> Can anyone provide me with a little insight to this topic... either
> >>>>> publicly or here in the email list?
> >>>>>
> >>>>> Thanks!
> >>>>>
> >>>>> - Josh Lobe
> >>>>> _______________________________________________
> >>>>> wp-forums mailing list
> >>>>> wp-forums at lists.automattic.com
> >>>>> http://lists.automattic.com/mailman/listinfo/wp-forums
> >>>>>
> >>> _______________________________________________
> >>> wp-forums mailing list
> >>> wp-forums at lists.automattic.com
> >>> http://lists.automattic.com/mailman/listinfo/wp-forums
> >>>
> >> --
> >> Jackie McBride
> >> Author of the Upcoming Book
> >> ???Beyond Baffled: the Technophobe???s Guide to Creating a Website???
> >> www.brighter-vision.com Where Visionaries & Technology Unite
> >> Jaws Scripting training
> >> www.screenreaderscripting.com
> >> _______________________________________________
> >> wp-forums mailing list
> >> wp-forums at lists.automattic.com
> >> http://lists.automattic.com/mailman/listinfo/wp-forums
> >>
> >
> > --
> >
> > Jim Lynch
> > _______________________________________________
> > wp-forums mailing list
> > wp-forums at lists.automattic.com
> > http://lists.automattic.com/mailman/listinfo/wp-forums
> > _______________________________________________
> > wp-forums mailing list
> > wp-forums at lists.automattic.com
> > http://lists.automattic.com/mailman/listinfo/wp-forums
>
>
>
>
> ------------------------------
>
> Message: 3
> Date: Wed, 15 Jul 2015 13:41:37 -0400
> From: Josh Lobe <joshlobe at joshlobe.com>
> To: "For forum moderators. See also
>         http://make.wordpress.org/support/" <
> wp-forums at lists.automattic.com>
> Subject: Re: [wp-forums] Forum Topic Assistance
> Message-ID: <55A69B51.5000702 at joshlobe.com>
> Content-Type: text/plain; charset=utf-8; format=flowed
>
> I just realized the "reply list" option in my email.
> I'll remember to use that next time :)
> Nice to e-meet you also, thank you.
>
> Yes, very familiar with wp-debug, thank you for the suggestion.
>
> One more question if I may trouble you.
> Where do you look in the page source; exactly?
> Is it part of a script or a style link?  Or does it say it somewhere
> specifically that I don't know about?
>
> Exactly about Woo.
> I was thinking the same.
> I tagged the topic "woocommerce".
> We'll see if they take any initiative :)
>
> Thanks again for your time.
>
> - Josh Lobe
>
> On 7/15/2015 12:54 PM, Jackie McBride wrote:
> > Yes, Josh--both are in the page source. Personally, this is why I feel
> > a link to the site should be a requirement for the support forums, as
> > the source can contain some very valuable information.
> >
> > 1 thing that might be helpful is to have the gentleman set wp-debug to
> > true--in the wp-config.php just till some1 can take a look & see if
> > any errors are being thrown. Obviously this can be a somewhat (very?)
> > risky proposition in terms of security, so that should be kept on only
> > briefly, but it's another good method of determining if the install
> > has problems.
> >
> > Clearly, though, WooCommerce ought to be supporting products people
> > have purchased from them. Makes me question whether I'd ever buy
> > anything from them now.
> >
> > Nice meeting you, Josh.
> >
> > On 7/15/15, Josh Lobe <joshlobe at joshlobe.com> wrote:
> >> Thanks for the reply, Jackie,
> >>
> >> 1) How do you know what version of WordPress they have installed? Is
> >> that in the page source somewhere?
> >> 2) I'll def mention the child theme; is that also in the page source?
> >>
> >> - Josh Lobe
> >>
> >> On 7/15/2015 11:31 AM, Jackie McBride wrote:
> >>> Well, Josh, I don't know about the issue he raises, but he surely
> >>> needs to update his WordPress install--who knows whether that might in
> >>> & of itself be curative. Doubtful, but at least it might prevent a
> >>> site compromise.
> >>>
> >>> Looks like he also may be using a child theme, which could also be
> >>> problematic?
> >>>
> >>> On 7/15/15, Josh Lobe <joshlobe at joshlobe.com> wrote:
> >>>> Hi everyone,
> >>>>
> >>>> This is to help a user... but I'm a bit curious myself.
> >>>> Here is the forum topic:
> >>>>
> https://wordpress.org/support/topic/pre-order-woocommerce-plugin-wont-remain-enabled-for-variable-product?replies=8#post-7183475
> >>>>
> >>>> I have no experience with WooCommerce... but I know they are huge.
> >>>> Can anyone provide me with a little insight to this topic... either
> >>>> publicly or here in the email list?
> >>>>
> >>>> Thanks!
> >>>>
> >>>> - Josh Lobe
> >>>> _______________________________________________
> >>>> wp-forums mailing list
> >>>> wp-forums at lists.automattic.com
> >>>> http://lists.automattic.com/mailman/listinfo/wp-forums
> >>>>
> >> _______________________________________________
> >> wp-forums mailing list
> >> wp-forums at lists.automattic.com
> >> http://lists.automattic.com/mailman/listinfo/wp-forums
> >>
>
>
>
>
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