[wp-forums] Highlighting great answers

[Chip Bennett]

But then, the "best answer" is from the perspective of the OP - and even
with the WPORG support forums, topics are specific to the OP. Other people
with similar/related issues are asked to start their own topic. So, I think
it is fitting with such a model that the OP be able to identify a "best
answer". Whether that's feasible to implement is another matter, of course.


On Tue, May 27, 2014 at 1:27 PM, Josh Lobe <joshlobe at joshlobe.com> wrote:

> I do agree that models like "Stack Overflow" do help to find the best
> suited answer (has saved me much time in the past).
> However... I must also admit I've felt "not welcomed" when I post a
> suggestion which does not help/work for the particular issue.
>
> I also think "best answer" might work for Joe... but it might not work for
> Jane.
> I think it places a higher burden on the person looking for an answer.
> Jane might thing Joe's solution will work for her... but when it does
> not... will Jane come back with attitude saying it doesn't work for her?
>
> I'm all for the idea... I LOVE IT :)
> But... how will it affect the newcomers?
>
> Just my $0.02.
>
> *Josh Lobe*
> WP Edit Pro <http://wpeditpro.com>
> Personal Website <http://www.joshlobe.com>
>
>
> On 5/27/2014 7:57 AM, Jan Dembowski wrote:
>
>> I think it's a good idea but tagging those posts might be better for the
>> make/support P2 instead of the list or on the forums. Those answers as an
>> example could be worked into Jerry's idea about updating the handbook for
>> new contributors.
>>
>> http://make.wordpress.org/support/2014/05/troubleshooting-support-
>> adding-troubleshooting-to-the-support-handbook/
>>
>> Mark want to chime in on that post? ;)
>>
>> It's not that anyone wants to discourage anyone from contributing to
>> support but some answers do standout and should be highlighted. Sometimes
>> members get enthusiastic and recommend a Not So Good™ solution over and
>> over again. The "edit your theme's style.css file" reply is a good example
>> of a not so good reply...
>>
>> Jan Dembowski
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>>
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