[wp-forums] 'Common Sense' Mod Rules when reviewing forum post that says 'me too'

[Mike Turner]

Lesson learnt.  First time using this DL.  I had copied everything off the web into Notepad and formatted it as I thought it would display. Didn't know it needed double spaces.  Now I do :)

> Date: Mon, 20 Jan 2014 10:05:47 -0800
> From: ipstenu at ipstenu.org
> To: wp-forums at lists.automattic.com
> Subject: Re: [wp-forums] 'Common Sense' Mod Rules when reviewing forum post that says 'me too'
> 
> All the moderators can see all the replies anyway, but again, the 
> formatting in your email made it hard to read :)
> 
> Mike Turner wrote:
> >
> > Hi Jan,
> > No problem, thanks for your reply. I included the text as, I suspected 
> > the 'conversation' was going to get removed. Which someone has now 
> > done. So without having done that, we probably wouldn't be having this 
> > conversation as I wouldn't have been able to demonstrate the scenerio.
> > Happy to have a friendly debate and reach agreements / agree to 
> > disagree where needed :)
> >>
> >> Date: Mon, 20 Jan 2014 12:56:56 -0500
> >> From: jan at dembowski.net
> >> To: wp-forums at lists.automattic.com
> >> Subject: Re: [wp-forums] 'Common Sense' Mod Rules when reviewing 
> >> forum post that says 'me too'
> >>
> >> Mike,
> >>
> >> The link alone would have been sufficient, the list parsed all that 
> >> copied
> >> text to badly formatted bits.
> >>
> >> I'm going to reply to some parts of this selectively. *Please do not
> >> mistake my replies for an argument I am just attempting to explain.*
> >>
> >> On Mon, Jan 20, 2014 at 12:37 PM, Mike Turner wrote:
> >>
> >>>
> >>> So I use the forums quite a lot for plugin support and if I have an 
> >>> issue
> >>> the first thing I will always do is do a quick search through existing
> >>> posts to make sure it hasn't been raised before.
> >>>
> >>
> >> That's good and thanks for that.
> >>
> >>
> >>>
> >>> If I find an issue that has been raised already and is in the process of
> >>> being investigating then I see no issue with just adding a simple 
> >>> 'Me Too'
> >>> message to the post, for 3 reasons:
> >>> 1. To Let the person who submitted the issue know that they aren't
> >>> alone.2. To help prioritize the issue log for the author so they 
> >>> know what
> >>> are / aren't important.3.
> >>>
> >>
> >> Often it really doesn't do anything but clutter the topic and does 
> >> not move
> >> the conversation forward.
> >>
> >> See, that topic is not yours, it's the original poster's topic. 
> >> Unless you
> >> are trying to contribute directly to the OPs request for assistance 
> >> then at
> >> a minimum you're not really contributing. Worst case? You're hijacking
> >> someone else's issue with your own.
> >>
> >> Put it differently: you ask for assistance in a topic. You need that 
> >> plugin
> >> to work and you have a deadline/requirement/it's really bugging you. Then
> >> other users hop on the topic and begin focusing on *their* problem. Where
> >> does that leave you and your problem?
> >>
> >> They may solve your problem but too often it's lead to leaving the 
> >> original
> >> poster in the dust. Here's a prime example of that exact thing 
> >> happening a
> >> month ago and my reply.
> >>
> >> http://wordpress.org/support/topic/recent-update-breaks-my-site-slider?replies=19#post-4952110
> >>
> >> See what I mean? No one heard from the original poster and that topic was
> >> taken over by other people who BTW were properly sorry about that. The
> >> plugin author and the person who also needed help didn't mean to hijack
> >> that topic.
> >>
> >> No one is attempting to not help you but starting your own topic 
> >> really is
> >> the best way to go. That's why that text is in the forum welcome.
> >>
> >> Thanks,
> >>
> >> Jan Dembowski
> >> _______________________________________________
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> >> wp-forums at lists.automattic.com
> >> http://lists.automattic.com/mailman/listinfo/wp-forums
> >
> >
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