[wp-forums] Abusive use of resolved status

[Francisco de Azevedo]

*@Ipstenu:* Yeah, you are right: it would be a false positive either way,
but leaving it resolved does seem to have the added downside that it could
lead to further bad practice. Perhaps if a mod would kindly suggest the
plugin dev to post an answer (like I did, but I have no "authority" as an
user), a precedent could be set?
*@Drew:* It does indeed come down to that, but in my experience, good
practice can also be encouraged by example and mild guidance.
My 2 cents, ;-)

Marv


On Thu, Aug 16, 2012 at 12:13 PM, Drew <xoodrew at gmail.com> wrote:

> I think it largely comes down to an honor system. There will always be some
> people abusing the system but the best you can hope for it that plugin
> authors wait a responsible amount of time before they close topics as
> resolved.
>
> Drew
>
> On Thu, Aug 16, 2012 at 8:16 AM, esmi at quirm dot net <esmi at quirm.net
> >wrote:
>
> > "As there has not been an update to this topic for a while, I can only
> > assume that the issue has now been resolved and I am now marking it as
> > such. If this is incorrect, please feel free to change the topic's status
> > and/or post a followup."
> >
> > If I didn't do this, then we end up with a resolution status of less than
> > 50% which, IMO, hardly reflects the support work we actually do (most
> > topics are answered within 24 hours). So we're caught between a rock & a
> > hard place.
> >
> >
> > Mel
> > --
> > http://quirm.net
> > http://blackwidows.co.uk
> > ______________________________**_________________
> >
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