[wp-forums] Abusive use of resolved status

[Drew]

I think it largely comes down to an honor system. There will always be some
people abusing the system but the best you can hope for it that plugin
authors wait a responsible amount of time before they close topics as
resolved.

Drew

On Thu, Aug 16, 2012 at 8:16 AM, esmi at quirm dot net <esmi at quirm.net>wrote:

> "As there has not been an update to this topic for a while, I can only
> assume that the issue has now been resolved and I am now marking it as
> such. If this is incorrect, please feel free to change the topic's status
> and/or post a followup."
>
> If I didn't do this, then we end up with a resolution status of less than
> 50% which, IMO, hardly reflects the support work we actually do (most
> topics are answered within 24 hours). So we're caught between a rock & a
> hard place.
>
>
> Mel
> --
> http://quirm.net
> http://blackwidows.co.uk
> ______________________________**_________________
>