[wp-forums] how to support your plugin/theme on the forums

[Eric Mann]

+1 To seeing all plug-in-related threads on one page.
 
The most annoying thing about the support forums right now is the original
posters' lack of followthrough.  I had someone post a bug report for one of my
plug-ins the same day I published a patch that fixed the problem ... but he
hasn't returned to the thread since then to read my response and even labelled
my new release (which he hadn't yet updated) as "broken" on the extend page.
 
While I'm confident I've fixed the problem (it's been tested to work on several
different systems), I have no way to be sure because the person who reported the
problem won't respond and I have no other way to contact him.

On July 21, 2010 at 11:28 AM Rich Pedley <elfin at elfden.co.uk> wrote:

> Hi,
>
> Having just released another plugin I once again realised that trying
> to keep track of support questions on the forums isn't easy.
>
> Now currently each plugin can get an automatic tag (same for themes?)
> by the use of it's name. I generally use this to go and check whether
> there is any new posts
> eg: http://wordpress.org/tags/eshop
>
> but I have several plugins, and I would love to be able to have one
> page that combined them all.
>
> I assume that isn't currently possible?
>
> So I thought about the best method for combining them. Currently from
> the extend section there is a link to post to the forum:
> http://wordpress.org/tags/eshop?forum_id=10#postform
>
> Could a second tag be auto added as well? (even if hidden) That of the
> authors name, then there would be one page that could list them all.
>
> However I realise that may not be practical, so can we at least have a
> way to list on multiple tags - that would make things so much easier.
> I say list rather than search, so that the output is similar to the
> above page ie http://wordpress.org/tags/eshop
>
> Possible?
>
> Rich
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