[wp-hackers] Improve Lost password dialogues

Chris chris.hearn01 at ntlworld.com
Mon May 21 19:35:29 GMT 2007

A small request.. the Reset Password procedure needs to be made clearer 
by revising the login.php screens.

Some of the subscribers to my site have not found the "Lost Password" 
procedure easy.
Reasons appear to be:
1) When they receive the email saying "

Someone has asked to reset the password for the following site and username.
Username: member
To reset your password visit the following address, otherwise just ignore this email and nothing will happen.

They think this is a new password..
They click the reset link, this impression is reinforced when they see 
the login.php screen with Username/password/submit - which implies (to 
them) they should enter something, but they don't know what! (They don't 
always notice the yellow text at the top asking them to check email 
/again/! )

I suggest a simple improvement - that the confirmation and check email 
screens should hide the edits and submit buttons - then they user will 
actually read the text lines, and the whole thing will give less room 
for confusion.

Oh, finally - if they click the reset link a second time, the message is 
something like

"this code appears invalid" 

- this is not helpful to a user - perhaps we could say:

"have you used the email link before?
It can only be used once, please request another Password Reset to start again"

Chris H

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