[wp-forums] Where to post for support with discontinued plugins?

[andrew nevins]

Thx I added that comment to the thread


On Sun, Feb 9, 2014 at 12:12 AM, Doug Sparling <doug.sparling at gmail.com>wrote:

> The plugin author actually does recommend a different way:
>
> "WordPress.com stats has merged into Jetpack. Please use Jetpack instead of
> this plugin."
>
> Seems like in this case, that would be the best advice to the OP.
>
>
> On Sat, Feb 8, 2014 at 6:10 PM, Stephen Edgar <stephen at netweb.com.au>
> wrote:
>
> > I have been advising people to do a bit of both, find the solution
> > elsewhere eg. 'How to' forum.
> >
> > Then also post on the plugin's support forum if they find a solution with
> > a link to that solution.
> >
> > Kind of helps out others who also use that plugin.
> >
> >
> > Cheers,
> >
> > Stephen Edgar
> > Melbourne, Australia
> >
> > Core commiter, contributor & moderator of #bbPress http://bbpress.org
> > https://profiles.wordpress.org/netweb/   https://twiter.com/netweb
> >
> >
> >
> >
> > -----Original Message-----
> > From: wp-forums [mailto:wp-forums-bounces at lists.automattic.com] On
> Behalf
> > Of Keith Messinger
> > Sent: Sunday, 9 February 2014 9:34 AM
> > To: 'For forum moderators. See also http://make.wordpress.org/support/'
> > Subject: Re: [wp-forums] Where to post for support with discontinued
> > plugins?
> >
> > I tell them there is no support available. Just like using an outdated
> > theme. They have to find a different way to do what they want.
> >
> > Keith
> >
> > -----Original Message-----
> > From: wp-forums [mailto:wp-forums-bounces at lists.automattic.com] On
> Behalf
> > Of andrew nevins
> > Sent: Saturday, February 8, 2014 2:31 PM
> > To: For forum moderators. See also http://make.wordpress.org/support/
> > Subject: [wp-forums] Where to post for support with discontinued plugins?
> >
> > Say if someone's asking for help with a plugin that is no longer
> supported
> > by the author, do you still recommend them to post in that plugin's
> > subforum? If they post on the subforum their chances of receiving help
> may
> > be dramatically less than on the How To forum
> >
> > E.g:
> >
> >
> https://wordpress.org/support/topic/notice-undefined-index-p-on-limit-post?r
> > eplies=8#post-5209882
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