[wp-forums] Where to post for support with discontinued plugins?

[Doug Sparling]

The plugin author actually does recommend a different way:

"WordPress.com stats has merged into Jetpack. Please use Jetpack instead of
this plugin."

Seems like in this case, that would be the best advice to the OP.


On Sat, Feb 8, 2014 at 6:10 PM, Stephen Edgar <stephen at netweb.com.au> wrote:

> I have been advising people to do a bit of both, find the solution
> elsewhere eg. 'How to' forum.
>
> Then also post on the plugin's support forum if they find a solution with
> a link to that solution.
>
> Kind of helps out others who also use that plugin.
>
>
> Cheers,
>
> Stephen Edgar
> Melbourne, Australia
>
> Core commiter, contributor & moderator of #bbPress http://bbpress.org
> https://profiles.wordpress.org/netweb/   https://twiter.com/netweb
>
>
>
>
> -----Original Message-----
> From: wp-forums [mailto:wp-forums-bounces at lists.automattic.com] On Behalf
> Of Keith Messinger
> Sent: Sunday, 9 February 2014 9:34 AM
> To: 'For forum moderators. See also http://make.wordpress.org/support/'
> Subject: Re: [wp-forums] Where to post for support with discontinued
> plugins?
>
> I tell them there is no support available. Just like using an outdated
> theme. They have to find a different way to do what they want.
>
> Keith
>
> -----Original Message-----
> From: wp-forums [mailto:wp-forums-bounces at lists.automattic.com] On Behalf
> Of andrew nevins
> Sent: Saturday, February 8, 2014 2:31 PM
> To: For forum moderators. See also http://make.wordpress.org/support/
> Subject: [wp-forums] Where to post for support with discontinued plugins?
>
> Say if someone's asking for help with a plugin that is no longer supported
> by the author, do you still recommend them to post in that plugin's
> subforum? If they post on the subforum their chances of receiving help may
> be dramatically less than on the How To forum
>
> E.g:
>
> https://wordpress.org/support/topic/notice-undefined-index-p-on-limit-post?r
> eplies=8#post-5209882
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