[wp-forums] Support lead at Contributor Day

[Mika A Epstein]

Just remember to drink a lot :) And pace yourself. I was on my feet for 
half the time.

Michael Atkins wrote:
>
> Thanks Mika - that sounds like an excellent way to keep everyone engaged
>
> Michael
> @cubecolour
>
> On 11 Nov 2013, at 16:34, Mika A Epstein wrote:
>
>>
>> Yep that's exactly what I did :) I also looked for what the new 
>> people were interested in and tried to pair them up right. Like if 
>> someone was way into Multisite, pair 'em up with someone interested 
>> in it :)
>>
>> Then I spent the time going in a circle around the table, checking 
>> in, asking what they were working on, and either helping them, or 
>> telling them they were awesome :)
>>
>>>
>>> Michael Atkins<mailto:michael at cubecolour.co.uk>
>>> 11 November, 2013 at 5:11:55AM
>>> I will be leading the support team at contributor day at WordCamp London
>>>
>>> I'm looking for ideas or suggestions to help make this a success for 
>>> everyone who volunteers.
>>>
>>> What I have so far:
>>>
>>> If volunteers don't already have an account on WordPress.org, their 
>>> first task will be to set one up and look at the 'forum welcome' 
>>> page. Then their main task will be to find topics on the forums they 
>>> can help with, respond appropriately& follow up with subsequent replies.
>>>
>>> At WCSF13 I believe Mika paired people of different experience/skill 
>>> levels& gave everyone there a title of "Contributor Day Volunteer" - 
>>> both sound like good ideas.
>>>
>>> I'll prepare a reference list of some common issues that come up 
>>> with how to fix/troubleshoot them - for example when a user has 
>>> locked themselves out of their site by changing the WordPress 
>>> Address& Site Address URLs in General Settings, where the best 
>>> response might be to guide the user to the appropriate codex page. 
>>> Volunteers can find unanswered posts with one of these common 
>>> issues& should be able to provide an appropriate response to help 
>>> the user. I'll also show things like how to find unanswered topics 
>>> and when& why to use the 'modlook' tag.
>>>
>>> Any other ideas/suggestions?
>>>
>>> thanks
>>>
>>> Michael Atkins
>>>
>>> 020 86449304
>>> 07832 773702
>>>
>>> michael at cubecolour.co.uk
>>> cubecolour.co.uk
>>>
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>>> http://lists.automattic.com/mailman/listinfo/wp-forums
>>
>> -- 
>> Mika A Epstein (aka Ipstenu)
>> http://ipstenu.org | http://halfelf.org
>>
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