[wp-forums] wp-forums Digest, Vol 94, Issue 2 Helping out commercial products

Andrea Rennick andrea at ronandandrea.com
Sat Mar 2 15:22:43 UTC 2013


Yes and I totally agree. :)

Just pointing out that often the vendors will bump the user to
the general forums for general CSS customizations. ;)


On Sat, Mar 2, 2013 at 10:23 AM, Michael Stolze <alchymyth at gmail.com> wrote:

> I personally think, it is ok if anybody wants to help with commercial theme
> issues; after all, the forum welcome states:
>
> > Do NOT press moderators or anyone else to help with premium themes. We do
> > NOT support premium themes as you paid for their support when you bought
> it
> > and it is not our place to keep shady vendors in business. *If someone
> > wants to help, that is fine.*
>
>
> (italics by me)
>
> often, general advice like pointers to the right Codex chapters is all that
> is needed.
> I mostly split my reply into:
> 'generally, you could do such and such...
> for specifics, please contact the theme's developer ... commercial themes
> are not supported.'
>
> I agree with Jan, that excessive posting of commercial theme's code should
> not be encouraged.
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-- 
-- 
Andrea Rennick, http://wpebooks.com and http://ronandandrea.com
Co-author of WordPress All-In-One For Dummies http://rml.me/aio


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