[wp-forums] It must be Friday, B-Coded _two_ users

[Jan Dembowski]

On Fri, Sep 14, 2012 at 7:34 AM, esmi at quirm dot net <esmi at quirm.net> wrote:
> He's still complaining and you're now the Devil Incarnate. With luck, he'll
> calm down over the next 24 hours or so.

That's weird, I don't recall talking to anyone like that at the
office... For volunteer efforts I'm such an angel. ;)

> On a related note, perhaps we should be be offering something in the way of
> support via the handbook for new(er) mods who are suddenly emailed by irate
> posters. There's been the odd occasion when such emails have gotten real
> nasty and I think we should be offering a lifeline to anyone who starts to
> feel threatened/harassed.
>
> Thoughts?

That sounds like an excellent idea. I thought Mika's good "Welcome
Moderator!" text had something along those lines already but I'll
check. A few paragraphs should do it; I won't lose it over just an
email but keeping your cool is valuable. Some verbiage to that effect
can't hurt.

Jan Dembowski