[wp-forums] Commercial support on the WordPress forums?

[Jane Wells]

On 12/28/12 8:13 AM, Jan Dembowski wrote:

> I'm tempted to reply with "Guys? Take it outside and use the support email
> for that vendor" and closing the topic but I'm not sure if it's a
> commercial support issue or not.

> Given that we routinely tell people that commercial code is not supported
> here, why is WOWsliders.com using the forums like this? Is that really
> permitted or even a good idea?
>
> If it were for a theme I'd point the user to the theme vendor's support
> page but that doesn't seem to be an option here exactly as the page points
> to an email address.
>
Trust your instincts. All the things you wondered whether or not they 
would be okay, the answer is yes. That said, We could also loop in the 
plugins team here.