[wp-forums] Tone

[S Bollinger]

I'm still around. As I thought I made clear, though, I would be inactive 
until around Oct. 1st with my business going through an expansion period.
If I'm still a mod then, I'll be much more active.
This goes for insatll4free, also, since I know you guys read this.
Samue (samboll)
----- Original Message ----- 
From: "Les Bessant" <les at lcb.me.uk>
To: <wp-forums at lists.automattic.com>
Sent: Friday, September 07, 2007 1:00 PM
Subject: RE: [wp-forums] Tone


> Still here, just not spending as much time on the forums as I once did...
>
> I can see some of what I would call rudeness, though more of it from 
> people
> not getting the answers they want to hear rather than from people 
> answering
> questions. I can also see some *cough* robust responses from some people,
> which might be taken as "rude" by some people.
>
> But more of it looks like people reading "tone" into plain text, which has
> as much to do with the reader's frame of mind (or their grasp of English
> sometimes) than any intent on the part of the writer of the text.
>
> I like the suggestion of removing rude remarks, though. It might encourage
> people to think before they post...
>
> Then of course, there are threads like
> http://wordpress.org/support/topic/133180?replies=21. Meep.
>
> Les Bessant les at lcb.me.uk
> Losing it[1] - http://lcb.me.uk
> My flickr pictures - http://flickr.com/photos/lesbessant/
>
>
>> -----Original Message-----
>> From: wp-forums-bounces at lists.automattic.com [mailto:wp-forums-
>> bounces at lists.automattic.com] On Behalf Of Mark R
>> Sent: 07 September 2007 11:23
>> To: wp-forums at lists.automattic.com
>> Subject: Re: [wp-forums] Tone
>>
>> I have had a few complaints.
>> It's never about wrong advice or slow advice. It's never about being
>> asked
>> to seek more help elsewhere.
>> It's always because people are being rude.
>>
>> It doesn't matter if the help is free - they are as entitled to ask as
>> you
>> are entitled to ignore their question.
>>
>> Hostility causes hostility. It's circular. And the only people who can
>> turn
>> that downward spiral around are those that are there constantly in the
>> forums. There is no other way.
>>
>>
>> I'd suggest modding every single comment that is rude for a period of
>> time.
>> Don't delete them, just remove the rudeness and leave a note in that to
>> reflect in the post. That way the OP sees the forums aren't really bad
>> and
>> the replier gets to see the effect too.
>>
>>
>> M.
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>
>
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