[wp-forums] Suggestion for wp.com questions, and one other thing

[Matt]

I agree with Podz, and to an extent Melanie...

I'll admit straight away, I get annoyed when people don't search and I
end up answering the same question twice or linking to my other answer.

bbPress is an interesting piece of software, and I think, for the WP
environment it does need some modifications. We do also need some more
forums that have their purpose clearly marked.

Matt

> -----Original Message-----
> From: Melanie [mailto:melanie at itcouldbenothing.com]
> Sent: Friday, 3 February 2006 6:12 AM
> To: wp-forums at lists.automattic.com
> Subject: Re: [wp-forums] Suggestion for wp.com questions, and one
other
> thing
> 
> If the new kid on the block (at least in offering support help) can
jump
> in - I started helping to answer questions because I had trouble
finding
> answers myself.
> 
> I know that sounds weird, but I've been using WP for a little over a
> year now, and one of the (myriad) reasons I've loved WP is that I
could
> *always* find the answers to problems via the forum and the codex
> (previously the wiki). I only ever even posted twice before this week,
> once just to offer thanks for all the expert knowledge in the forum,
and
> once to ask a question that was answered almost immediately. When I
came
> to the forum the other night to find an answer to a simple problem, I
> quickly realized things were bad, so I jumped in. (And if time allows,
> I'm going to try and be a regular in that capacity.)
> 
> The number one biggest problem that I see right now is that the search
> function is completely off kilter, so there are a LOT of questions
> coming through that people would have been able to solve if they'd
been
> able to search effectively. I know there are always going to be people
> who don't even bother to search (I did tech support for 8 years...
> believe me, I know), but right now, even those who do search end up
> having to ask. And that's without even mentioning the broken next page
> links and the broken favorites setup.
> 
> What's happening right now is chaos brought on by loss of
functionality.
> If everything were working as it should, I don't think the need to
> reorganize (though that need does exist) would be nearly the priority
it
> seems now. Alas, I am not a programmer, and I'm not familiar enough
with
> bbPress to offer help in that area.
> 
> I also think less people are willing to offer help because of this
> broken state. It's incredibly frustrating to try and do so when you
> can't even search or keep track of your threads if you have more than
30
> you've tried to help with. I'm fighting to keep from being overwhelmed
> with the prospect myself.
> 
> I do realize that it's likely that I'm preaching to the choir here,
and
> I doubt my complaints are new. As well, I could be dead wrong. Maybe
it
> was just as bad before everything was broken, and I just never
noticed.
> I'm just offering up my opinion on the matter. Feel free to ignore me
> completely; I know I'm long winded and most people nod out after the
> first paragraph. :)
> 
> Mel
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> 
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