[wp-forums] Resolved Threads

[Chris Anderson]

Can I clarify something? I never meant for us to be markingthings as 
resolved. That's not our job - at least it's not supposed to be. My 
intent was to make it easier for the OP to mark something as resolved. 
My reason for moving the resolved to near the post was to make it easier 
  for the OP to mark things as resolved. From experience after typing in 
the "OK, thanks, that worked. etc." and hitting the submit button, I 
don't think to go back to the top of the thread and mark it resolved. 
And it's a link, tucked away into an area with other text.

But that's just me.

-tg

Podz wrote:
> I think we do need to ponder the 'Resolved' status.
> 
> Hopefully, as Michael B has pointed out, now there are more of us who
> can change things like the Resolved status, tags etc then we can start
> using the information that this then generates.
> 
> There was a debate a while ago about "Is it resolved or not" type issues
> and I certainly found it quite tricky to decide at times. Sometimes the
> answers given were perfect but the things the OP was coming back with
> made it less than clear if they actually understood. I could only hit a
> number of topics though so now a greater number of threads can be seen
> and changed things will alter for the better. Should we take a more
> active stance, weigh up the whole thread and make a decision that way ?
> We have to bear in mind that we need to look at the resolution or not
> from the pov of the OP - not us. Sometimes we will get it wrong - but
> then we just un-resolve it.
> 
> But then what do we do with all these resolved threads ?
> Ideally, they would be weighted in a search so that they appeared
> highest - but mdawaffe said that search is just about the hardest part
> of coding in the forum. I certainly don't use the forum search as I use
> the Firefox plugin.
> So is there a point to the resolved threads ? I think there still is
> given that this information is returned in any search result. It is data
> that we are not making full use of - and may never do - but it's handy
> at times.
> 
> A link at the top for Resolved threads maybe ..... who would use it and
> why ? My thinking is that if someone cannot see or use the Search
> function, will they use a Resolved threads link ?
> 
> I think your suggestion of removing Resolved threads from the front
> though is excellent. If that could happen as well as the hiding of the
> Beta posts ..... wonderful :)
> 
> Matt ?
> 
> P.
> 
> 
> TechGnome wrote:
> 
>>Is there something that can be done to make it more obvious and easier
>>for people to mark their threads as resolved? Like maby something closer
>>to the Post Reply box? Even a simple check box might help.
>>
>>Another thought (and this will probably be ignored and/or shot down as
>>soon as it's read, but it's jsut an idea) is to possibly have resolved
>>threads not show on the front page. It would give more room to the
>>unresolved threads. Another idea would be to have a section "Last 10
>>Resolved Issues" .... I don't know. I'm just thinking out loud here,
>>make of it what you will.
>>
>>-tg
> 
> 
> 
> 
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