[wp-edu] User documentation/how-to's

[Mike Kirby]

Hi David,

At UMaine, we built a website within our multisite network that focuses on
documentation specific to our theme's features. Over the last year we have
published a monthly newsletter to all admin user role accounts, with links
to content in the user guide where appropriate. These mini-articles are
also added as posts to the guide, which we can then use as reference when
supporting a user.

Anecdotally it's worked well to increase visibility of what our Digital
Communications team does and engagement with our department, we're now
working to provide better content styling guidance, as our content
management is very decentralized.

Kind regards,

Mike

On Fri, Jul 12, 2019 at 11:27 AM Grogan, David <David.Grogan at tufts.edu>
wrote:

> Hi all,
>
>
>
> I’m wondering how you all maintain your user documentation and how to’s
> for your users. Wordpress.org’s support docs aren’t great and it’s tough to
> maintain our own with each upgrade.
>
>
>
> Thoughts/ideas?
>
>
>
> David
>
>
>
> --
>
> David Grogan
>
> Senior Solutions Specialist
>
> Tufts Technology Services – Educational Technology Services
>
> 617-627-2859
>
>
>
>
> _______________________________________________
> wp-edu mailing list
> wp-edu at lists.automattic.com
> http://lists.automattic.com/mailman/listinfo/wp-edu
>


-- 
Mike Kirby
Manager of Digital Communications
Division of Marketing and Communications
University of Maine
207-581-3744
Mike.Kirby at maine.edu
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