[spam-stopper] What to tell users who have been mistakenly flagged as spam by Akismet?

[Mark Cunningham]

2008/10/16 David Nicol <davidnicol at gmail.com>:
> Akismet has a ham submission protocol; you could offer them a way to
> submit something for reconsideration; do not fully automate ham
> submission though, that would be bad.  Ideally, the plugin could
> maintain some kind of moderation queue that would route possible ham
> by the owner of the akismet key for a live
> approve-and-report-ham/disapprove-and-don't-report-ham decision.

My plugin does have a moderation queue of submissions flagged as spam,
but I'm not sure about offering a "reconsideration" option - it'll
just be another avenue for spammers.

I think more the issue is, what do I tell someone who comes looking
for support from my plugin if their submissions are getting flagged as
spam? Do I just tell them to chill out and the system will correct
itself - that I've already flagged their submission to me as not spam?

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