[wp-forums] Highlighting great answers

[andrew nevins]

I think it'll demean other answers that people give, the answers that
aren't marked as superb by whoever. I don't think the community is in a
position yet that it can pick and choose its support, I still think it very
much needs all the help it can get and should avoid doing anything to make
volunteers feel unwelcome.


On Tue, May 27, 2014 at 11:30 AM, Mark Riley <mark at automattic.com> wrote:

> Hi,
>
> Thinking about ways to help new contributors, help those searching and also
> highlight excellent answers I wondered if it would be useful to start
> tagging such replies.
>
> For instance, someone posts a problem and Bill replies with a model answer.
> That answer is great for the user, great if you read it but otherwise lost?
> Tagging it gives a new contributor a way to read and gain more knowledge to
> help, it means as WP develops such replies can find their way to a handbook
> or other resource and maybe if search changes they could be flagged up as
> possible answers.
>
> Another example. Someone posts but their problem is not well defined. The
> replies they get help define the issue, do not confuse the user and the
> result is a solved issue. Teasing out what the problem is can also be an
> issue and doing it well is a valuable skill.
>
> Is this worth doing?
>
> If you think so I am happy to compile a list of those tagged each week to
> post here. Could even make a weekly Information post to the forums also to
> raise the level of awareness of it.
>
> M.
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