[wp-forums] Introduction

[Stephen Edgar]

G'day Mark,

I primarily lurk this list as a gathering tool for future bbPress improvements ;)

But mad props must be  given when due:

Podz: Member Since: January 16th, 2004

Great to see a slightly different perspective of things coming from an Automattic rotation :)

Cheers,
 
Stephen Edgar
Melbourne, Australia

Core commiter, contributor & moderator of #bbPress http://bbpress.org
https://profiles.wordpress.org/netweb/   https://twiter.com/netweb 



-----Original Message-----
From: wp-forums [mailto:wp-forums-bounces at lists.automattic.com] On Behalf Of Mika Epstein
Sent: Thursday, 8 May 2014 9:32 PM
To: For forum moderators. See also http://make.wordpress.org/support/
Subject: Re: [wp-forums] Introduction

Welcome BACK :) maybe just a wpcom tag would work? Simple and easy to understand, and transferable to your inevitable minions ;)

Sent on my iPhone 

> On May 8, 2014, at 4:29 AM, esmi at quirm dot net <esmi at quirm.net> wrote:
> 
> on 08/05/2014 11:59 Mark Riley said the following:
>> One area I would like to look at is the questions that the people who 
>> have moved from wordpress.com to self-hosted are coming to the forums with.
>> If wordpress.com can better prepare them then they should need to 
>> take less of the forum time and if they have specific needs then docs 
>> could be prepared around those which helps them, helps others and 
>> therefore helps the forums and WordPress as a whole.
> 
> Personally, I see a lot of wp.com-related posts about:
> 
> - moving followers and/or stats over to their new self-hosted site.
> We usually ask them to go back & ask for a transfer via the wp.com forums.
> 
> - failed xml imports
> Common causes are an export file that is too large & timing out or huge images (say about 4-5M each).
> 
> Other less common issues:
> - concerns that the theme available on wp.org isn't exactly the same as the wp.com one.
> 
> - "I used to be able to..." where the answer is "You need to install X plugin now that you're self-hosting".
> 
> Other than these, I think that most wp.com users are pretty well prepared for self-hosting compared to their "never used WP at all" peers.
> 
>> I am not saying that I want to answer them all. In fact where 
>> questions involve themes I probably do not have the answer.
> 
> We already have a system in place where, if a theme is available for download via wp.com but is not available via wp.org, we tag that topic with 'wpcom-theme'. I also try to leave a message to the effect that the people that they need to speak to aren't around atm but someone should be along shortly. Kathryn at Automattic has then been picking up these when she can.
> 
>> Could I ask that if you see an issue from a former wordpress.com user 
>> that you tag it for me? I suppose the tag ‘mark’
>> would do.
> 
> Just a thought but would the tag 'podz' be better? I can see you getting quite a few false flags on the tag 'mark'.
> 
> Welcome to the forums anyway. :-)
> 
> Mel / esmi
> --
> http://quirm.net
> http://blackwidows.co.uk
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