[wp-forums] Introduction

[it's EMG]

... Or that LOL. :)


On Thu, May 8, 2014 at 4:32 AM, Mika Epstein <ipstenu at halfelf.org> wrote:

> Welcome BACK :) maybe just a wpcom tag would work? Simple and easy to
> understand, and transferable to your inevitable minions ;)
>
> Sent on my iPhone
>
> > On May 8, 2014, at 4:29 AM, esmi at quirm dot net <esmi at quirm.net>
> wrote:
> >
> > on 08/05/2014 11:59 Mark Riley said the following:
> >> One area I would like to look at is the questions that the people who
> have
> >> moved from wordpress.com to self-hosted are coming to the forums with.
> >> If wordpress.com can better prepare them then they should need to take
> less
> >> of the forum time and if they have specific needs then docs could be
> >> prepared around those which helps them, helps others and therefore helps
> >> the forums and WordPress as a whole.
> >
> > Personally, I see a lot of wp.com-related posts about:
> >
> > - moving followers and/or stats over to their new self-hosted site.
> > We usually ask them to go back & ask for a transfer via the wp.comforums.
> >
> > - failed xml imports
> > Common causes are an export file that is too large & timing out or huge
> images (say about 4-5M each).
> >
> > Other less common issues:
> > - concerns that the theme available on wp.org isn't exactly the same as
> the wp.com one.
> >
> > - "I used to be able to..." where the answer is "You need to install X
> plugin now that you're self-hosting".
> >
> > Other than these, I think that most wp.com users are pretty well
> prepared for self-hosting compared to their "never used WP at all" peers.
> >
> >> I am not saying that I want to answer them all. In fact where questions
> >> involve themes I probably do not have the answer.
> >
> > We already have a system in place where, if a theme is available for
> download via wp.com but is not available via wp.org, we tag that topic
> with 'wpcom-theme'. I also try to leave a message to the effect that the
> people that they need to speak to aren't around atm but someone should be
> along shortly. Kathryn at Automattic has then been picking up these when
> she can.
> >
> >> Could I ask that if you see an issue from a
> >> former wordpress.com user that you tag it for me? I suppose the tag
> ‘mark’
> >> would do.
> >
> > Just a thought but would the tag 'podz' be better? I can see you getting
> quite a few false flags on the tag 'mark'.
> >
> > Welcome to the forums anyway. :-)
> >
> > Mel / esmi
> > --
> > http://quirm.net
> > http://blackwidows.co.uk
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