[wp-forums] The "moderator" hat

it's EMG its.emg at gmail.com
Thu Apr 24 09:43:47 UTC 2014 

Thanks, Josh! :)

That is what I thought, too, but then he said he couldn't do that, either
(or at least that's what it sounded like he was saying) and then upon
re-reading everything, it seemed like maybe what he was seeing was
something besides the default Meta widget and that's when I got confused!

Are there instances where default Meta widgets (or default widgets in
general) won't go away if replaced by other widgets (and if they aren't
hard-coded into the sidebar.php)?

(Sorry for momentary OTness; back to the regular programming lol!)


On Thu, Apr 24, 2014 at 2:36 AM, Drew <xoodrew at gmail.com> wrote:

> I see Josh replied. Sounds like the default sidebar is displaying. Maybe
> have him try adding something like an empty text widget to the sidebar to
> see if that clears the default from showing?
>
>
> On Thu, Apr 24, 2014 at 3:26 AM, it's EMG <its.emg at gmail.com> wrote:
>
> > Speaking of which, can someone please take a look at this thread:
> >
> >
> >
> http://wordpress.org/support/topic/live-site-shows-login-link-to-admin?replies=9
> >
> > I thought they were talking about the Meta widgets but it seems like
> > they're talking about the Admin login page itself.
> >
> >
> > On Thu, Apr 24, 2014 at 2:10 AM, andrew nevins <
> > andrew.nevins.misc at gmail.com
> > > wrote:
> >
> > > It sounds bad, but it's not really. You're at least providing the next
> > guy
> > > who comes to help the OP with loads of info.
> > >
> > >
> > > On Thu, Apr 24, 2014 at 10:08 AM, andrew nevins <
> > > andrew.nevins.misc at gmail.com> wrote:
> > >
> > > > No there isn't, I don't think you need to worry about that. Sometimes
> > you
> > > > have to answer threads to probe people for more information, which
> does
> > > > take them off the no-replies list but it should be the responsibility
> > of
> > > > the original poster to provide as much information as you can for you
> > to
> > > > provide a solution.
> > > > I don't agree with Otto and Mika that you shouldn't reply to a thread
> > if
> > > > you don't know the answer, because most of the time the answer isn't
> > that
> > > > complicated and all you need to do is ask a few questions to get
> there.
> > > > Getting off topic from your question, but that's why I do 1 sentence
> > > > replies most of the time and then only give a proper reply when I
> know
> > > the
> > > > answer.
> > > >
> > > >
> > > > On Thu, Apr 24, 2014 at 9:10 AM, it's EMG <its.emg at gmail.com> wrote:
> > > >
> > > >> ... Dang it, I forgot to add:
> > > >>
> > > >> I know in the past, the volunteers all tried to not overlap with
> other
> > > >> volunteers in the same support topics to prevent confusion re: too
> > many
> > > >> answers.
> > > >>
> > > >> But sometimes, like in the example I gave above, more help really is
> > > >> needed.  In which case, what is the best protocol on how to handle
> > such
> > > a
> > > >> situation?
> > > >>
> > > >>
> > > >> On Thu, Apr 24, 2014 at 1:08 AM, it's EMG <its.emg at gmail.com>
> wrote:
> > > >>
> > > >> > I'm not a moderator but I was wondering (in relation to this
> > > >> discussion):
> > > >> >
> > > >> >
> > > >> > *Is there any way for me - or anyone else - volunteering in the
> > forums
> > > >> to
> > > >> > 'forward' a support question that ends up being unmanageable/out
> of
> > my
> > > >> > league to someone who I know/we know would be able/better able to
> > > >> answer? *
> > > >> > Sometimes what I think is one question (based on what the person
> > first
> > > >> > says/talks about) ends up being something different and where I
> > might
> > > >> have
> > > >> > been able to help them before, I can't anymore because the REAL
> > > >> question is
> > > >> > something other than what the original seemed to be.
> > > >> >
> > > >> > Thanks in advance!
> > > >> >
> > > >> >
> > > >> >
> > > >> >
> > > >> > On Thu, Apr 24, 2014 at 12:21 AM, Josh Lobe <
> joshlobe at joshlobe.com>
> > > >> wrote:
> > > >> >
> > > >> >> Hi Otto,
> > > >> >> Newly 'crowned' forum moderator here.
> > > >> >> http://wordpress.org/support/profile/josh401
> > > >> >>
> > > >> >> I just wanted to say I came to this same realization during the
> > > latest
> > > >> >> 3.9 update.
> > > >> >> I develop a pretty popular plugin "Ultimate Tinymce".
> > > >> >> The update to 3.9 changed so much with the inclusion of
> TinyMCE4, I
> > > had
> > > >> >> to completely rewrite my code; and create a new plugin.
> > > >> >> I'm sure many are aware... a LOT has changed with this update.
> > > >> >> If you click on my WordPress profile.. and read some replies...
> you
> > > can
> > > >> >> get a small idea of the nightmare this has been ;)
> > > >> >>
> > > >> >> In the end.. I decided last night.. not to let it aggravate me
> > > anymore.
> > > >> >> You can lead a horse to water... but you certainly can't make
> them
> > > >> drink.
> > > >> >> This is so very true with close-minded people, and trying to get
> > them
> > > >> to
> > > >> >> understand a logical perspective.
> > > >> >> It's simply not going to happen.
> > > >> >> By remaining positive and constructive... it minimizes their urge
> > to
> > > >> >> retaliate.
> > > >> >> Usually.. if they aren't getting a 'rise'... the conversation
> will
> > > stay
> > > >> >> more productive.
> > > >> >>
> > > >> >> I have to admit, I've made a couple statements in the forums I've
> > > >> >> regretted.  (many directed at me, personally :)
> > > >> >> But, it's helped me learn how NOT to respond.
> > > >> >>
> > > >> >> It has been a pleasure working with WordPress the past three
> > years..
> > > >> and
> > > >> >> I intend on staying.
> > > >> >> I very much appreciate the opportunity to join this group of
> > 'elite'!
> > > >> >>
> > > >> >> Take care for now.
> > > >> >>
> > > >> >>
> > > >> >> On 4/24/2014 2:20 AM, Otto wrote:
> > > >> >>
> > > >> >>> On Thu, Apr 17, 2014 at 10:08 AM, andrew nevins <
> > > >> >>> andrew.nevins.misc at gmail.com> wrote:
> > > >> >>>
> > > >> >>>  And yes, that means we cannot be JUST ourselves when we're in
> the
> > > >> forums
> > > >> >>>>>
> > > >> >>>> because we represent a part of WordPress.
> > > >> >>>>
> > > >> >>>> I don't understand this bit, because everyone represents a part
> > of
> > > >> >>>> WordPress regardless of whether they have powers.
> > > >> >>>>
> > > >> >>>
> > > >> >>> You, and all the other moderators, are in a position of
> authority.
> > > >> What
> > > >> >>> you
> > > >> >>> say matters. In that sense, I'd like what you say to be a)
> > > >> professional,
> > > >> >>> b)
> > > >> >>> factual, and c) correct.
> > > >> >>>
> > > >> >>> If you don't know an answer, that's fine. Just phone-a-friend
> here
> > > or
> > > >> >>> elsewhere and get somebody else to answer. Or let it go. You
> can't
> > > >> answer
> > > >> >>> everything. That's why we have many moderators and volunteers
> and
> > > >> other
> > > >> >>> people doing their best, all the time.
> > > >> >>>
> > > >> >>> But what I'm really seeing a lot, and which gets the most
> > > complaints,
> > > >> is
> > > >> >>> the slight snarkiness and the somewhat overbearing nature of the
> > > >> replies.
> > > >> >>>
> > > >> >>> It's simple really. These are people who have a problem and may
> be
> > > >> >>> venting
> > > >> >>> a bit. And that's just fine. Venting doesn't hurt us. You are
> not
> > > the
> > > >> >>> defenders of the crown, and you do not have to justify anything
> to
> > > >> >>> anybody.
> > > >> >>> All I ask is that you be consistently helpful. If you can't
> help,
> > > then
> > > >> >>> don't try. Let it go.
> > > >> >>>
> > > >> >>> More and more, after every update, after every change that
> upsets
> > > >> >>> somebody,
> > > >> >>> we get complaints about the moderators. And sometimes (not
> > always),
> > > >> >>> they're
> > > >> >>> justified complaints. Let people vent their righteous anger at
> the
> > > >> world.
> > > >> >>> It hurts nobody and makes them feel better. Whatever. Don't
> argue
> > > >> back,
> > > >> >>> don't delete their posts (you can edit out the cussing, this is
> a
> > > >> family
> > > >> >>> friendly forum, after all), and don't close their threads. Let
> 'em
> > > be
> > > >> >>> pissed. The only response you should give is a helpful, factual
> > one.
> > > >> >>>
> > > >> >>> Example:
> > > >> >>>
> > > >> >>> "I'M ANGRY ABOUT THE LACK OF IMAGE BORDERS IN 3.9!
> BLAARRRRGGGH!"
> > > >> >>>
> > > >> >>> Response:
> > > >> >>>
> > > >> >>> "We're sorry that you don't like it. If it helps, here's a
> plugin,
> > > or
> > > >> >>> here's how to edit your theme to do whatever it is that you want
> > to
> > > >> do."
> > > >> >>>
> > > >> >>> Reply:
> > > >> >>>
> > > >> >>> "ANGER! RAGE! NOT GOOD ENOUGH, YOU'RE ALL IDIOTS!"
> > > >> >>>
> > > >> >>> ... No response should be made to this. The thread should just
> be
> > > >> left to
> > > >> >>> die a natural death.
> > > >> >>>
> > > >> >>> We cannot solve all the problems of the world. We should not try
> > to
> > > do
> > > >> >>> so.
> > > >> >>> We should seek instead to be most effective at helping the most
> > > people
> > > >> >>> instead.
> > > >> >>>
> > > >> >>> As the great Dante Hicks once said, "Sometimes, you gotta let
> > those
> > > >> >>> hard-to-reach chips go."
> > > >> >>>
> > > >> >>> -Otto
> > > >> >>> _______________________________________________
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> > > >> >>> http://lists.automattic.com/mailman/listinfo/wp-forums
> > > >> >>>
> > > >> >>>
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> > > >> >
> > > >> >
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