[wp-forums] Plugin Support Questions

[Mika A Epstein]

I can answer #2

You get all the SVN commits. That's all. I do it when I'm trying to follow someone and see if they have bad plugin behavior. No, you can't use it to email alerts, unless you felt like doing that in your commit messages- please god don't!

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Mika A Epstein (aka Ipstenu)
http://ipstenu.org | http://halfelf.org

On 28 Jul 2012, at 2:25:11PM, Kathryn Presner <zoonini at gmail.com> wrote:

> Hi there, hope you'll indulge me asking these questions here - they
> relate peripherally to the forums.
> 
> I'm preparing a presentation called Passionate About Plugins for
> WordCamp Montreal next month, in which I'll help beginners learn how
> to make an informed decision about which plugins to use.
> 
> I came across two things I'm wondering about:
> 
> 1) How are the numbers relating to support-forum-thread resolution calculated?
> 
> For example, in the qTranslate forum, I see lots and lots of
> unresolved threads from the last two months (and also many unanswered
> ones):
> 
> http://wordpress.org/support/plugin/qtranslate
> 
> And yet the stats say: "2 of 2 support threads in the last two months
> have been resolved." - although there have been way more than 2
> support threads started during that period. Am I missing something
> about the way this works or could this be a bug?
> 
> Another example is with Secure WordPress, which says "0 of 0 support
> threads in the last two months have been resolved." - and yet I see 3
> threads (including 2 with no replies) from the last 2 months, none of
> them resolved:
> 
> http://wordpress.org/support/plugin/secure-wordpress
> 
> 2) Does anyone know exactly what clicking the new "Subscribe to Emails
> for this Plugin" link actually does?
> 
> I found this in May's announcement:  "You can now subscribe to get an
> email whenever a commit is made to a plugin repository even if it
> isn’t yours."
> http://wordpress.org/news/2012/05/plugins-refreshed/
> 
> Is that the only type of emal users will get? Is the plugin developer
> able to send out announcements directly as well?
> 
> Thanks to anyone who can shed some light.
> 
> kp
> 
> Zoonini Web Services
> http://www.zoonini.com
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