[wp-forums] resolved threads & closing

Rich Pedley elfin at elfden.co.uk
Tue Nov 23 16:38:11 UTC 2010


On 23/11/2010 16:20, Michael B wrote:
> I'm not sure of the current policy, but at one time it was decided
> only the original poster should mark a ticket as resolved, as all
> too often, what may originally appear to solve the issue turns out
> to not fully fix it or another related issue springs from it.  If a
> mod marks the thread as resolved and it then gets closed, what
> happens if the OP comes back in a couple of days once they realize
> the issue wasn't actually fixed?  They need to start a new thread
> and try to link to the previous discussion?
>
> I'd simply suggest there be some time frame on closing the thread,
> ie, marked as resolved&&  <  5 days since OP commented.  I'm
> assuming some sort of logic could be written into the plugin being
> discussed.
>
> Just my 2¢

That sounds more like my other suggestion - once a thread gets marked 
as resolved only mods/Original poster can post.

That will take a bit more time to figure out...

Rich


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