[wp-forums] Doing it for free. - the people(2)
Podz
podz at tamba2.org.uk
Wed May 10 12:50:06 GMT 2006
TechGnome wrote:
> I just kinda assumed it would work like this:
> User hits site and enters info. Pin is generated and shown to the user.
> The install request goes into the queue.
> When an installer has time, they login to the site, and look to see
> what's next in the queue.
> They assign the next 1 (or two or three if they have time) to themselves
> and send a message to the user, giving an intro, including the pin, and
> asking for any further details if needed. The user should then respond
> with some kind of OK, that the installer has permissions to login to
> their site.
> The installer dials in as needed and performs necessary work.
> Once done, the installer emails the user with all the applicable info
> (admin login and all that). The installer then goes back to the install
> site, and marks that ticket as closed.
> Repeat with next request.
>
> Or do I have the wrong impression?
You've got it right as far as I can see :)
How do we generate the PIN?
Do we ask for login details at that point or when the installer contacts
them?
If we have a queue ..... how do we make one?
P.
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