[wp-forums] Resolved Threads

[Michael B]

On 4/7/06, TechGnome <tg at tannagh.com> wrote:
>
> when I run into those... I simply go ahead and mark it as resolved (if
> it's clearly obvious that it is). Sometimes I'll also tack on a note
> saying that I'm doing so, other times I just do it.


In previous discsussions, when the feature was first introduced it was the
consensus that really should be left to the OP.  I have run into threads
where it seemed the issue was resolved, marked the thread so, and then OP
returned a day later saying the resolution didn't work, or created another
problem. So I then unmarked the thread.
That said, personally, I'm not opposed to marking threads resolved, as that
could assist future searches.  But a consensus should be met.

The suggestion was more about being able to identify faster what has
> been resolved. Currently there's the unresolved feed, and that's great.
> But there isn't a way to quickly see if a thread is resolved for the
> typical user looking for help.
>
> -tg
>
> Michael B wrote:
> > Isn't the bigger problem getting users to use the resolved drop down?  I
> > know we discussed that before, and someone suggested moving the drop
> down
> > closer to the submit button to encourage the OP to use it.  We have the
> > unresolved link, so if more posts were being tagged resolved....
> >
> > I know I tend to migrate to the no-replies button for that reason.
> > Not that I'm saying a clear marking of the post being resolved wouldn't
> be
> > useful as well.
> >
> > Michael B
> >
> >
> > On 4/7/06, Podz <podz at tamba2.org.uk> wrote:
> >
> >> TechGnome wrote:
> >>
> >>> Just out of curiosity, how difficult would it be to add [R] to the
> front
> >>> of the subject of resolved threads?
> >>>
> >> I don't know the answer but it would be welcome.
> >> That said, changing to resolved is setting some sort of flag in the db
> I
> >> assume. If results could use that flag to display them first (and maybe
> >> even descending ID) then we'd have excellent searching.
> >>
> >> P.
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