[wp-forums] Resolved Threads
TechGnome
tg at tannagh.com
Tue Nov 22 15:49:06 GMT 2005
Well, then it seems like I'm just wasting our time with this then
-tg
Vicki Frei wrote:
> On 11/21/2005 10:43:01 PM, Chris Anderson (tg at tannagh.com) wrote:
>
>>
>> I feel that making things easier on the users and empowering them to a
>> certain extent, it will make it easier to be a mod on the forums.
>> Example: Make it easier for them to mark something as resolved, and they
>> will do it.
>
>
>
> Welllllll.... I've been living on fora since the early 90s. I've
> never seen stuff like that happen as a general course. Posters get
> what they need and go away, they don't give a darn whether the next
> guy is able to do a logical search (since THEY don't, why should they,
> someone will answer etc etc ad infinitum ad nauseam....), they don't
> care whether anyone has to wade through the resolved threads to find
> someone who needs help....
>
> Just the way it is in the support fora business, I'd say. Been there
> done that.... those of us who do follow whatever rules are in place on
> whichever forum we're at are few and far between.
>
> Moving the search box and the resolved dropdown will get about 1% of
> posters to do something with them. Even 1% would be a help.
>
> V
>
> NB: not meaning to be as cynical as that sounds probably....
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