[wp-forums] Why the forum FAQ

[Podz]

Matt Mullenweg wrote:
> Podz wrote:
>> those on the very first page of that thread. We expand those posts
>> there, we edit each other's posts, we change the order, maybe split the
>> 'newbie' faqs to be above the second post of the 'not-so-newbies' but we
>>  try to make both our time on the forums better and hope to reduce the
>> frustration that users have.
> 
> Now if only we had some sort of system that was designed for multiple
> people working on the same thing at the same time, with some sort of
> tracking of the changes. *cough*
> 
> J/K, but you guys should still realize that the Codex gets several times
> the amount of traffic as the forums. (Why do you think we had to move it
> to Yahoo?) I still strongly believe that time invested there pays off
> manyfold and if questions aren't being answered in the Codex FAQs, then
> it should be worked on. Also remember in the redesign that the Codex is
> going to be what people get when they click on "docs".
> 

This is not an anti-codex idea :)
Let's say someone pops up and says "Hey, can I help ?" then the FAQ's
(despite being spread apart) are something they could do. But if they
are asked to use the forums to gather that info then they have no start
point. By having a constantly updated faq actually in the forum then
that becomes the reference.

My feelings about Codex haven't changed. I feel it's structure and
navigation works against someone who is already confused. Even on my
machine I won't run mediawiki for similar reasons. I also think that
maybe the groups using codex and the forums are slightly different.

So:
- I see this as enhancing codex and the forums
and
- if this is a good idea, it will run and stay running. If it is not,
then that will be apparent quite quickly and it will die a death.

P.

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