[wp-trac] [WordPress Trac] #63121: Cannot Change Logo

[WordPress Trac]

#63121: Cannot Change Logo
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 Reporter:  domainsupport                        |       Owner:
                                                 |  adamsilverstein
     Type:  defect (bug)                         |      Status:  assigned
 Priority:  normal                               |   Milestone:  6.8
Component:  Customize                            |     Version:  trunk
 Severity:  normal                               |  Resolution:
 Keywords:  has-patch reporter-feedback needs-   |     Focuses:  ui,
  testing has-testing-info                       |  javascript
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Changes (by AddWeb Solution Pvt. Ltd.):

 * keywords:  has-patch reporter-feedback needs-testing => has-patch
     reporter-feedback needs-testing has-testing-info


Comment:

 Test Environment:
         WordPress Version: 6.8.1 & 6.8.3 Beta
         Theme: Twenty Twenty-One

 Test Scenario

     Navigate to Appearance → Customize → Site Identity → Change Logo.
     Upload or select an image.
     The cropping tool appears but does not allow saving.
     Similarly, navigate to Dashboard → Settings → General → Change Site
 Icon.
     Upload or select an image, but saving is not possible after cropping.
     Check the browser console for JavaScript errors.

 Expected Result

     The image should be cropped, saved, and set as the site logo or site
 icon without issues.

 Actual Result

     The cropping tool appears, but saving does not work.
     JavaScript error appears in the browser console.
     The issue occurs in both WordPress v6.8.1 and v6.8.3 Beta with the
 Twenty Twenty-One theme.

 Screenshot:
 https://prnt.sc/hdrACTXZnP4u
 https://prnt.sc/tEc0yTXxFcbW
 https://prnt.sc/0h3AVruhU5Sb


 Test Conclusion

     Status: 🔴 Issue Reproduced
     Impact: High (affects core functionality for branding & customization)
     Recommendation:
         Investigate JavaScript errors in the console.
         Check if the issue persists with a different theme or in a fresh
 installation.
         Verify if a plugin conflict is causing the issue by disabling all
 plugins and testing again.

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Ticket URL: <https://core.trac.wordpress.org/ticket/63121#comment:9>
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