[wp-trac] [WordPress Trac] #63708: WP 6.8.2 - In the Media Library some images have an empty preview in both views.

WordPress Trac noreply at wordpress.org
Tue Dec 16 18:22:01 UTC 2025


#63708: WP 6.8.2 - In the Media Library some images have an empty preview in both
views.
-----------------------------+-------------------------
 Reporter:  garrigan         |       Owner:  (none)
     Type:  defect (bug)     |      Status:  closed
 Priority:  normal           |   Milestone:
Component:  Media            |     Version:  6.8.2
 Severity:  normal           |  Resolution:  worksforme
 Keywords:  needs-test-info  |     Focuses:
-----------------------------+-------------------------

Comment (by garrigan):

 Hi Jonathan,

 **Not directed to you.**
 With regard to reproducing the problem, it is important to replicate the
 environment in which the problem exists.

 After the problem is confirmed within a replica of the affected
 environment, the next step could be to repeat the scenario in the
 prototype/pristine/master/ideal/perfect environment.

 Especially with open-source software, there are numerous components that
 can introduce a problem.

 I have been involved with IT for too many years.
 Sometimes, the one in a million chance edge cases do occur. Sometimes the
 coin does land on its edge.



 **I agree with the following:**
 Just for future knowledge, a video may help others visually see what is
 going on, the primary blocker here was that another contributor has been
 unable to reproduce the problem.

 Until that happens and the steps/conditions/requirements are clarified,
 it's near impossible to figure out exactly what the cause of a problem is
 or what a reasonable fix may be.


 **Many thanks to you for "Good luck in your job search"**

 **You are welcome -- "thank you for taking the time to not only file this
 bug report, but to also follow up on it periodically!"**


 I try to **Do the Right Thing** -- **Spike Lee**.


 In the present time, online job applications cannot comprehend the concept
 and unfortunately many of the humans do not respect diligence/good
 practices. **You and perhaps a few others are good exceptions.**

 Replying to [comment:36 desrosj]:
 > Replying to [comment:35 garrigan]:
 > > The issue does not exist in WordPress version 6.9.
 >
 > Ah, this is great to hear!
 >
 > Replying to [comment:34 garrigan]:
 > > I have a suggestion.
 > >
 > > Within a few days, I can create and publish a YouTube video to
 visually show the issue.
 >
 > Just for future knowledge, a video may help others visually see what is
 going on, the primary blocker here was that another contributor has been
 unable to reproduce the problem.
 >
 > Until that happens and the steps/conditions/requirements are clarified,
 it's near impossible to figure out exactly what the cause of a problem is
 or what a reasonable fix may be.
 >
 > I looked back for some possible changes that may have resolved this. I'm
 not sure if any of these are responsible, but they make improvements to
 the logic around processing PNG images so are possibly related:
 > - Improve Imagick handling of indexed PNG images with transparency
 [60667]
 > - Fix degraded handling for 24 bit PNG uploads [60246]
 >
 > Since this issue seems to have resolved itself in 6.9, I am going to
 close this out as `worksforme`. If you experience the issue same issue in
 the future, feel free to reopen this and add more details.
 >
 > Good luck in your job search, and thank you for taking the time to not
 only file this bug report, but to also follow up on it periodically!

-- 
Ticket URL: <https://core.trac.wordpress.org/ticket/63708#comment:37>
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