[wp-trac] [WordPress Trac] #64368: `Could not instantiate mail function` errors sending mail in 6.9
WordPress Trac
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Fri Dec 5 21:30:51 UTC 2025
#64368: `Could not instantiate mail function` errors sending mail in 6.9
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Reporter: desrosj | Owner: SirLouen
Type: defect (bug) | Status: accepted
Priority: normal | Milestone: 6.9.1
Component: Mail | Version: 6.9
Severity: normal | Resolution:
Keywords: needs-testing | Focuses:
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Comment (by digitalblanket):
We host on Cloudways. We discovered yesterday that a client site with SMTP
settings set through the phpmailer_init hook was now ignoring the
$phpmailer->From address value we set, reverting to the address set within
the email itself (Gravity Forms notofications in this case, which were
still set to use the default admin_email From address). This causes the
emails to be rejected by the client's Office365 HVE SMTP.
It sounds like we should be setting $phpmailer->From and
$phpmailer->Sender now to overcome this? If so that's a massive change
which is not at all explained in the WP 6.9 changelog!
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Ticket URL: <https://core.trac.wordpress.org/ticket/64368#comment:5>
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