[wp-trac] [WordPress Trac] #64367: Upgrade to WordPress core 6.9 from 6.8.3 causes WooCommerce email failure?
WordPress Trac
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Fri Dec 5 15:38:00 UTC 2025
#64367: Upgrade to WordPress core 6.9 from 6.8.3 causes WooCommerce email failure?
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Reporter: philipg100 | Owner: (none)
Type: defect (bug) | Status: closed
Priority: normal | Milestone:
Component: Mail | Version: 6.9
Severity: normal | Resolution: duplicate
Keywords: reporter-feedback | Focuses:
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Comment (by desrosj):
> I must say I'm surprised that such an integral feature has been changed
since it might potentially affect literally millions of sites?
Every change is given careful consideration and only made if multiple
contributors are confident in the update. In this case, several
contributors with deep knowledge with email felt that the change was solid
and low risk.
While it's possible some people have not yet noticed, the number of
reports for this issue so far is quite low (less than half a dozen that
I've seen). At the scale of WordPress, that is not yet indicative of a
major issue.
> as far as I can tell there are no error messages -the emails simply
don't show up in the inbox.
There's few additional things things to try here. First, could you confirm
the `WP_DEBUG` and `WP_DEBUG_LOG` are set to `true`? Also, setting
`WP_DEBUG_DISPLAY` to `false` will prevent any issues where something
fails due to text being output during requests unexpectedly.
After confirming this and checking the logs again, if you're comfortable
doing so could you try the following snippet in your theme's
`functions.php` file, or in an `mu-plugin` file:
{{{
<?php
add_action( 'phpmailer_init', static function ( $phpmailer ) {
$phpmailer->Sender = '';
} );
}}}
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Ticket URL: <https://core.trac.wordpress.org/ticket/64367#comment:5>
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