[wp-trac] [WordPress Trac] #62481: Spectra and Astra Plugins break website -

WordPress Trac noreply at wordpress.org
Tue Nov 19 22:49:51 UTC 2024


#62481: Spectra and Astra Plugins break website -
--------------------------+-----------------------------
 Reporter:  qwestseller   |      Owner:  (none)
     Type:  defect (bug)  |     Status:  new
 Priority:  normal        |  Milestone:  Awaiting Review
Component:  Plugins       |    Version:  6.6.2
 Severity:  critical      |   Keywords:  has-screenshots
  Focuses:  css           |
--------------------------+-----------------------------
 I am using the Spectra plugin - ZERO stars - I took all summer to build 4
 sites - I have been building websites for over 25 years. The server team
 found Spectra corrupts theme and then fail to load site - The server
 engineers said "Astra plugin does not generate a requests to load assets,
 and because no assets are being generated, there is no apparent error to
 report, making the troubleshooting more difficult." But then they
 reproduced the error in 3 different browsers. THen they isolated it to
 Spectra and asked me to reach out to Spectra.

 When I reached out to company with screenshots and hours of
 troubleshooting info with Server engineers we isolated the problem to
 spectra. Then the Brainstormforce support blew me off telling me to simple
 tests already done and failed to review or comment on screenshots. Screwed
 my customers with this Astra theme ands Spectra (broken) plugin. They blew
 me off

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Ticket URL: <https://core.trac.wordpress.org/ticket/62481>
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