[wp-trac] [WordPress Trac] #27560: Too many failed login attempts
WordPress Trac
noreply at wordpress.org
Sun Feb 25 16:53:32 UTC 2024
#27560: Too many failed login attempts
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Reporter: conrad.mendelius1 | Owner: (none)
Type: defect (bug) | Status: closed
Priority: normal | Milestone:
Component: Login and Registration | Version:
Severity: normal | Resolution: invalid
Keywords: | Focuses:
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Comment (by mizuki1rg):
Check Login Configuration: Review the settings for your login system.
Ensure that the lockout period is correctly configured to reset after the
specified time frame (in this case, 20 hours).
Clear Cache and Cookies: Sometimes, cached data or cookies can interfere
with the login process. Ask users to clear their browser cache and cookies
and attempt to log in again.
Database Check: Check your database to see if there are any issues with
the login attempts tracking or lockout mechanism. Ensure that failed login
attempts are being recorded and that the lockout status is being reset as
expected.
Error Logging: Implement error logging to track any errors or issues that
may be occurring during the login process. This can help identify the root
cause of the problem.
Temporary Workaround: As a temporary solution, you may consider manually
resetting the lockout status for affected users in the database. However,
this is not a long-term solution and should only be used until the
underlying issue is resolved.
Contact Support: If you're unable to identify or resolve the issue on your
own, consider reaching out to your hosting provider or platform support
for assistance. They may be able to provide further insight or assistance
in resolving the issue.
By following these steps, you should be able to troubleshoot and
potentially resolve the issue of users being locked out of the site due to
too many failed login attempts.
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Ticket URL: <https://core.trac.wordpress.org/ticket/27560#comment:3>
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