[wp-trac] [WordPress Trac] #27560: Too many failed login attempts

WordPress Trac noreply at wordpress.org
Sun Feb 25 16:53:32 UTC 2024


#27560: Too many failed login attempts
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 Reporter:  conrad.mendelius1       |       Owner:  (none)
     Type:  defect (bug)            |      Status:  closed
 Priority:  normal                  |   Milestone:
Component:  Login and Registration  |     Version:
 Severity:  normal                  |  Resolution:  invalid
 Keywords:                          |     Focuses:
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Comment (by mizuki1rg):

 Check Login Configuration: Review the settings for your login system.
 Ensure that the lockout period is correctly configured to reset after the
 specified time frame (in this case, 20 hours).

 Clear Cache and Cookies: Sometimes, cached data or cookies can interfere
 with the login process. Ask users to clear their browser cache and cookies
 and attempt to log in again.

 Database Check: Check your database to see if there are any issues with
 the login attempts tracking or lockout mechanism. Ensure that failed login
 attempts are being recorded and that the lockout status is being reset as
 expected.

 Error Logging: Implement error logging to track any errors or issues that
 may be occurring during the login process. This can help identify the root
 cause of the problem.

 Temporary Workaround: As a temporary solution, you may consider manually
 resetting the lockout status for affected users in the database. However,
 this is not a long-term solution and should only be used until the
 underlying issue is resolved.

 Contact Support: If you're unable to identify or resolve the issue on your
 own, consider reaching out to your hosting provider or platform support
 for assistance. They may be able to provide further insight or assistance
 in resolving the issue.

 By following these steps, you should be able to troubleshoot and
 potentially resolve the issue of users being locked out of the site due to
 too many failed login attempts.

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Ticket URL: <https://core.trac.wordpress.org/ticket/27560#comment:3>
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