[wp-trac] [WordPress Trac] #59192: New image crop interface don't work in windows 10. Scale works.

[WordPress Trac]

#59192: New image crop interface don't work in windows 10. Scale works.
-------------------------------+------------------------------
 Reporter:  Laughter On Water  |       Owner:  (none)
     Type:  defect (bug)       |      Status:  new
 Priority:  normal             |   Milestone:  Awaiting Review
Component:  Media              |     Version:  6.3
 Severity:  normal             |  Resolution:
 Keywords:  reporter-feedback  |     Focuses:  ui
-------------------------------+------------------------------

Comment (by Laughter On Water):

 Replying to [comment:2 joedolson]:
 > So this seems like a possible JS issue, but I'm not able to reproduce
 it.
 >
 > @laughter-on-water Can you document what plugins if any you have
 activated, and whether this still happens when using a default theme?
 >
 > @dickmoomaw Can you re-test this with your plugins disabled?

 Not editing JS every day, but yeah, my thougths exactly.

 Retested with all plugins disabled. Same problem.
 Thought it might be the .jpeg thing (because for a while, you couldn't
 crop any file ending in .jpeg.)
 So I worked with a png too. That actually brought to light another
 problem.
 When you crop with aspect ratio 1:1 and the image is wider than tall, it
 produces a red-left-border notification error:

 {{{
 Selected crop ratio exceeds the boundaries of the image. Try a different
 ratio.
 }}}

 [[Image(https://wpgeek.low.li/wp-content/uploads/2023/08/holly-error-crop-
 wp.png)]]

 Perhaps the inability to crop and this new cropping error are related. The
 error is repeatable on both the live and lab systems. It does not matter
 what type of image (png/jpg) is being cropped.

 Also tried it on my plugin-lab site just for this kind of thing. Still
 would not work even with all plugins disabled. Different Theme. I hope
 this helps.

 Below are the themes and plugins installed on the sites I tested.

 Not browser related, not theme related. Not plugin conflict related.

 I hope this helps.

 === Diagnostic Glance 1.0 ===
 WordPress Version: 6.3.1
 Key: [a] = active, [ ] = not active
 Verbose listing: enabled

 == Listed Themes ==
 [a] GeneratePress - Version 3.3.1
 [ ] Twenty Twenty-Three - Version 1.2
 2 themes present.

 == Listed Plugins ==
 [a] BulletProof Security - Version 6.9
 [a] Clear Cache For Me - Version 2.0.1
 [a] Contact Form 7 - Version 5.8
 [a] Contact Form CFDB7 - Version 1.2.6.7
 [a] Content Control - Version 1.1.10
 [a] Content Views - Version 3.4.0
 [a] Content Views Pro - Version 5.10
 [a] Diagnostic Glance - Version 1.0
 [a] FileBird Lite - Version 5.5
 [a] GP Premium - Version 2.3.2
 [a] Kadence Blocks - PRO Extension - Version 2.0.12
 [a] Kadence Blocks – Gutenberg Blocks for Page Builder Features - Version
 3.1.13
 [a] ManageWP - Worker - Version 4.9.17
 [a] ProjectHuddle Client Site - Version 1.0.34
 [a] Rank Math SEO - Version 1.0.122
 [a] ReCaptcha v2 for Contact Form 7 - Version 1.4.4
 [a] Redirection for Contact Form 7 - Version 3.0.1
 [a] Reusable Blocks Extended - Version 0.9.1
 [a] Site Kit by Google - Version 1.108.0
 [a] Smart Slider 3 - Version 3.5.1.19
 [a] Social Icons Widget & Block by WPZOOM - Version 4.2.14
 [a] UpdraftPlus - Backup/Restore - Version 1.23.9
 [a] WP Conference Schedule - Version 1.1.1
 [a] WP Rollback - Version 1.7.3
 [a] WPS Hide Login - Version 1.9.9
 [a] WP Super Cache - Version 1.10.0



 === Diagnostic Glance 1.0 ===
 WordPress Version: 6.3.1
 Key: [a] = active, [ ] = not active

 == Listed Themes ==
 [a] Kadence - Version 1.1.42
 [ ] Twenty Twenty-Three - Version 1.2
 2 themes present.

 == Listed Plugins ==
 [a] Advanced Editor Tools - Version 5.9.2
 [a] BulletProof Security - Version 6.9
 [a] CAPTCHA 4WP - Version 7.3.1
 [a] Category Order and Taxonomy Terms Order - Version 1.7.9
 [a] Clear Cache For Me - Version 2.0.1
 [a] Diagnostic Glance - Version 1.0
 [ ] FakerPress - Version 0.6.1
 [a] GigPress - Version 2.3.27
 [a] Kadence Blocks - PRO Extension - Version 2.0.12
 [a] Kadence Blocks – Gutenberg Blocks for Page Builder Features - Version
 3.1.13
 [a] Kadence Cloud - Version 1.0.7
 [a] Kadence Pro - Premium addon for the Kadence Theme - Version 1.0.13
 [a] Kadence Starter Templates - Version 1.2.21
 [ ] LOW Plugin Update Discourager - Version 1.0
 [a] String Locator - Version 2.6.3
 [a] Titan Anti-spam & Security - Version 7.3.5
 [a] Volunteer Sign Up Sheets - Version 4.3.0
 [a] WP Activity Log - Version 4.5.3
 [a] WP Rollback - Version 1.7.3
 [a] WPS Hide Login - Version 1.9.9
 18 active plugins out of 20 present

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Ticket URL: <https://core.trac.wordpress.org/ticket/59192#comment:5>
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