[wp-trac] [WordPress Trac] #54320: There are no more thumbnails for uploaded PDFs
WordPress Trac
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Mon Oct 25 19:05:09 UTC 2021
#54320: There are no more thumbnails for uploaded PDFs
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Reporter: 10rjulienk21 | Owner: (none)
Type: defect (bug) | Status: new
Priority: normal | Milestone: Awaiting Review
Component: General | Version: 5.8.1
Severity: normal | Keywords:
Focuses: |
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My current WP configuration
• PHP / MySQL version: 7.4
• Theme used: Camp Maine of TAM’S TRADING POST (no longer maintained)
• Extensions in place: activated: Akismet - BackWPup - contact Form 7 -
Cookie Notice - Honeypot for Contact Form 7 - Ithemes Security - Post Type
Switcher - SF Move Login - TablePress - WP Image Zoom - WP Maintenance
Mode.
Name of the host: OVH
Site address: https://amapdlacrau.fr
Problems encountered:
The latest .PDF files uploaded to the media library have a generic file
icon and no longer display the small thumbnail unlike older files.
Clicking on the icon no longer opens the image of the 1st page of the
file.
Everything I did that didn't work to fix the problem:
* Create PDFs with different tools; Microsoft, Do PDF, ApowerPDF ...
* Install WordPress version 5.8.1
* Downgrading the PHP version from PHP 8 to PHP 7.4 This fixed the problem
with the imagik module, declared absent by the site health check in
version 8, but not the thumbnail problem.
* Use an upload plugin: File Manager
* Use thumbnail regeneration plugins: Regenerate Thumbnails and Force
Regenerate Thumbnails.
I have not tested: use a media management plugin instead of the media
library
I note that the function for generating the thumbnails of the PDF files
has stopped working when the theme is no longer maintained and the PHP
version is the same. Only the version of WordPress has changed
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Ticket URL: <https://core.trac.wordpress.org/ticket/54320>
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