[wp-trac] [WordPress Trac] #52986: Improve the Subscription Synchronization field

WordPress Trac noreply at wordpress.org
Tue Apr 6 17:47:35 UTC 2021


#52986: Improve the Subscription Synchronization field
-----------------------------+-----------------------------
 Reporter:  nydibs           |      Owner:  (none)
     Type:  enhancement      |     Status:  new
 Priority:  normal           |  Milestone:  Awaiting Review
Component:  General          |    Version:
 Severity:  major            |   Keywords:
  Focuses:  ui, performance  |
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 Please consider splitting up the behavior of the Subscription
 Synchronization field. Currently, when you choose a day it will create the
 order and start the payment process on the day but will  also display that
 day on the product page.

 The problem with this is I want to deliver my orders on a Wednesday but
 create the orders and start the billing process on a Sunday. But, if I
 choose Sunday for the synchronization field it confuses my customers
 because my product pages will automatically imply I deliver on Sundays. I
 can't find a way around this.

 My preference would be to use the Synchronization field for back office
 order and payment processing (with no visibility to the customer) and have
 a separate way to manage the UI for billing or delivery information.

 This issue causes a lot of problems for me such as when I want to start
 the payment process and generating timely reports regarding how many
 orders I have. I want to generate these reports on Monday but have to wait
 until delivery day to do so.

 Thank you!

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Ticket URL: <https://core.trac.wordpress.org/ticket/52986>
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