[wp-trac] [WordPress Trac] #50268: Improve the plugin/theme auto-update emails

[WordPress Trac]

#50268: Improve the plugin/theme auto-update emails
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 Reporter:  desrosj                              |       Owner:  audrasjb
     Type:  enhancement                          |      Status:  accepted
 Priority:  normal                               |   Milestone:  5.5
Component:  Upgrade/Install                      |     Version:  trunk
 Severity:  normal                               |  Resolution:
 Keywords:  needs-copy-review has-patch needs-   |     Focuses:  ui-copy
  testing                                        |
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Comment (by desrosj):

 [attachment:"50268.3.diff"] is the next iteration of the emails taking
 into account feedback above.

 In a recent
 [https://wordpress.slack.com/archives/CULBN711P/p1591722091395100 office
 hours chat], a compromise was reached to include the links to Plugin and
 Theme pages in the admin only if there were failures for those types of
 updates.

 I kept the wording to be `automatically updated` instead of `updated
 automatically` because that matches more closely with `auto-updates`, and
 I left the last sentence the same so that it is consistent across all core
 update emails.

 @johnbillion for failure scenarios, I believe that right now the scenarios
 that would cause a failure (in no particular order) are:
 1. No plugin is found in the update package.
 1. The plugin is already at the latest version.
 1. Upgrader cannot connect to the file system.
 1. An error occurs downloading the update package.
 1. Signature verification fails (eventually, not currently enforced).
 1. Package could not be unzipped.
 1. Old version of plugin could not be deleted.
 1. New version cannot be copied into the plugin's folder.

 `wp_version_check` happens every 12 hours. So theoretically, some of these
 could trigger an email every 12 hours.

 Let's refine the email here and then tackle tolerance in a new ticket.

-- 
Ticket URL: <https://core.trac.wordpress.org/ticket/50268#comment:17>
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