[wp-trac] [WordPress Trac] #42099: Serious Bug with iOS and Safari when Using any External Keyboard

WordPress Trac noreply at wordpress.org
Thu Nov 21 05:35:18 UTC 2019


#42099: Serious Bug with iOS and Safari when Using any External Keyboard
--------------------------+-------------------------
 Reporter:  ppayne        |       Owner:  (none)
     Type:  defect (bug)  |      Status:  closed
 Priority:  normal        |   Milestone:
Component:  Editor        |     Version:  4.7.4
 Severity:  normal        |  Resolution:  worksforme
 Keywords:                |     Focuses:
--------------------------+-------------------------
Changes (by noisysocks):

 * status:  new => closed
 * resolution:   => worksforme
 * milestone:  Awaiting Review =>


Old description:

> There's a serious bug in Wordpress that's happened with all recent
> versions of iOS (iPad or iPhone) and most major browsers, including
> Safari and Chrome. Basically, the arrow keys used to move the text cursor
> while editing a blog post nearly always execute either a page down or
> scroll to end of document command. It's extremely frustrating and makes
> it impossible to use Wordpress for writing on an iOS device with one of
> these browsers.
>
> The bug happens with any iOS device and has been with us for the last 2-3
> years at least. iPad and Bluetooth keyboard (third party or Apple) as
> well as Apple's keyboard cover have the problem. I have reported it to
> issue but they are engineers, and engineers don't use blog platforms, so
> my sense is that they're not interested in fixing it on their end.
>
> The bug happens with the current versions of iOS too, HOWEVER not with
> all browsers. At least two, Dolphin and Opera Mini, do not exhibit the
> frustrating screen jumping bug, therefore I use Dolphin for editing. But
> the bug does happen in Safari and Chrome, and I believe Firefox.
>
> I will attempt to attach a video showing what happens to the screen when
> arrow keys are pressed during editing of a WP blog on iOS.

New description:

 There's a serious bug in WordPress that's happened with all recent
 versions of iOS (iPad or iPhone) and most major browsers, including Safari
 and Chrome. Basically, the arrow keys used to move the text cursor while
 editing a blog post nearly always execute either a page down or scroll to
 end of document command. It's extremely frustrating and makes it
 impossible to use Wordpress for writing on an iOS device with one of these
 browsers.

 The bug happens with any iOS device and has been with us for the last 2-3
 years at least. iPad and Bluetooth keyboard (third party or Apple) as well
 as Apple's keyboard cover have the problem. I have reported it to issue
 but they are engineers, and engineers don't use blog platforms, so my
 sense is that they're not interested in fixing it on their end.

 The bug happens with the current versions of iOS too, HOWEVER not with all
 browsers. At least two, Dolphin and Opera Mini, do not exhibit the
 frustrating screen jumping bug, therefore I use Dolphin for editing. But
 the bug does happen in Safari and Chrome, and I believe Firefox.

 I will attempt to attach a video showing what happens to the screen when
 arrow keys are pressed during editing of a WP blog on iOS.

--

Comment:

 Hey @ppayne! I tested this with WordPress 5.3.9 and iOS 13.1.3 running on
 my iPhone 11 with an external Bluetooth keyboard and was not able to
 reproduce the issue. It might be that a plugin is causing this issue. Try
 temporarily disabling all plugins and seeing if that helps.

-- 
Ticket URL: <https://core.trac.wordpress.org/ticket/42099#comment:2>
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