[wp-trac] [WordPress Trac] #43238: Media Library is empty on multiple sites

[WordPress Trac]

#43238: Media Library is empty on multiple sites
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 Reporter:  adampatterson      |       Owner:
     Type:  defect (bug)       |      Status:  new
 Priority:  normal             |   Milestone:  Awaiting Review
Component:  Media              |     Version:  4.9.4
 Severity:  normal             |  Resolution:
 Keywords:  reporter-feedback  |     Focuses:  javascript, administration
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Changes (by desrosj):

 * keywords:   => reporter-feedback


Comment:

 Hey @adampatterson,

 Thanks for the ticket, and welcome to Trac! Sorry that you are
 experiencing this. Let's figure out what happened.

 I was just working with @mikeschroder to reproduce this issue and we were
 both unable to do so. I click updated to `4.9.4` in my dashboard, and
 @mikeschroder had a site that auto-updated to `4.9.4` and neither of us
 experienced the issue described.

 Can you think of anything else in common between the sites you are
 experiencing this on? Are there any sites that are not experiencing this
 issue? It could be a theme or plugin has an incompatibility with `4.9.4`
 causing the failure. If you are able to, can you disable plugins one at a
 time and try to see if that is the cause? Also, try switching to a core
 theme.

 If those steps don't show any positive results, can you try clicking the
 "Re-install Now" button on the update page on one of the sites to see if
 that fixes the issue?

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Ticket URL: <https://core.trac.wordpress.org/ticket/43238#comment:1>
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