[wp-testers] Forum questions on testers lists ??

[Mattias Tengblad]

I'm with you on this, however I still think a forum is the best place 
for support because like you say it makes reading/searching for known 
problems and general questions more open to everyone. The problem with 
this is that the attendance of people with knowledge is really poor on 
wp.org and if you even get an answer on your question, 7 times out of 10 
its a really impudent answer like "Ever heard of searching", "Have you 
even tried looking" aso. I'm running  the official Swedish portal and 
these issues on wp.orgs forum has often been pointed out by our members.

In other words, I think the solution for this is a better organized 
forum and support around it on wp.org.

// Mattias

Paul Robinson skrev:
> I agree. Recently, even though I offer support for any code I develop
> through my comments on my website, people have emailed me asking for help. I
> don't know why, but even I think that there is something better about asking
> via email than asking through a forum.
>
> Maybe some people think that because 2.8 dev hasn't started yet that this is
> the best place for problems with 2.7. I don't know. I would love to see a
> support mailing list though, I think it gives a more personal touch,
> although then there's the fact that the forums are easier for other people
> that may have the same problem to find.
>
> Meh, what do I know. Anyway back to WP. :P
>
> 2008/12/23 mrmist <listswptesters at mist.org.uk>
>
>   
>> In message <494F9C9A.2010107 at eyesx.com>, Mattias Tengblad <mst at eyesx.com>
>> writes
>>
>>     
>>> Have to agree, and as my point earlier on this list, are people missing
>>> the meaning of this list or what? Support mailing list?
>>>
>>>
>>>       
>> Maybe a new list needs setting up for support questions?   Then everyone
>> who wants to use a mailing list rather than the support web pages has
>> somewhere to go.  It could even link in to the web page, I guess.
>>
>> --
>> mrmist
>>
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