<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div>I don't know Christina but funnily enough I was just thinking about what to say. Unfortunately that documentation was written a little prematurely - the virtual merchant issue isn't really a WP Pro issue, that said for the record we just forgot to upload the file into the gold folders. Jeff actually helped somebody with this yesterday.</div><div><br></div><div>Its fully my mistake though and I do apologize. Feel free to quickly email him and request the files while we get things uploaded. Email <a href="mailto:jeff@instinct.co.nz">jeff@instinct.co.nz</a></div><div><br></div><div>Shayne is a great guy and a great friend. We have 3 guys here in house working on WP e-Commerce full time. If we were not financially committed to this you'd zero support. We do things exactly the same as how Automattic, we've copied their business model (which is genius). If you don't like what we do you don't like what they do. And for that matter you try email asking Matt how to do something already in the manual - somehow I don't think you'll get a reply ;)</div><div><br></div><div>We do what we can and support who we can. Shayne does what he can. Hundreds of people in the forums do what they can.</div><div><br></div><div>Chris. The new <a href="http://getshopped.org">getshopped.org</a> site has heaps of resources & we do help actually help HUNDREDS of people each week mostly via email. Here are some of the latest resources which are a lot more plentiful then what some plugins offer :P </div><div><br></div><div>forums: <a href="http://www.getshopped.org/forums">www.getshopped.org/forums</a></div><div>documentation: <a href="http://getshopped.org/resources/docs/">http://getshopped.org/resources/docs/</a></div><div>videos: <a href="http://getshopped.org/resources/video-tutorials/">http://getshopped.org/resources/video-tutorials/</a></div><div><br></div><div>There are TONS of happy consultants (not just Shayne)</div><div><a href="http://getshopped.org/resources/wp-consultants/">http://getshopped.org/resources/wp-consultants/</a></div><div><br></div><div>If you're interested in helping us and our little big open source community please let me know what you think re this topic on our blog: <a href="http://getshopped.org/news/lead-up-to-wp-e-commerce-premium-support-forum/">http://getshopped.org/news/lead-up-to-wp-e-commerce-premium-support-forum/</a></div><div><br></div><div><div>And all the nice WordPress e-Commerce sites are here. With the right time </div><div><a href="http://getshopped.org/showcase/">http://getshopped.org/showcase/</a></div></div><div><br></div><div>Best,</div><div>Dan</div><div><br></div><div><br></div><div><br><div><div>On 2/03/2010, at 1:26 PM, Christina Lannen wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><o:smarttagtype namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PostalCode">
<o:smarttagtype namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="State">
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<div><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy">Have you tried the instructions here?<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy"><a href="http://getshopped.org/resources/docs/installation/gold-files/">http://getshopped.org/resources/docs/installation/gold-files/</a><o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy">The only person that I’ve heard of
that can really provide support/help for wp ecommerce is Shayne. I found a
topic in the forums. <a href="http://getshopped.org/forums/topic.php?id=132">http://getshopped.org/forums/topic.php?id=132</a>
He does list his website so you might want to contact him. <o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy">But the plugin developers should be the
one providing support.<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy">Chris<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p>
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</span></font></div><p class="MsoNormal"><b><font size="2" face="Tahoma"><span style="font-size:10.0pt;
font-family:Tahoma;font-weight:bold">From:</span></font></b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma">
<a href="mailto:wp-pro-bounces@lists.automattic.com">wp-pro-bounces@lists.automattic.com</a>
[mailto:wp-pro-bounces@lists.automattic.com] <b><span style="font-weight:bold">On
Behalf Of </span></b>andrew wetherell<br>
<b><span style="font-weight:bold">Sent:</span></b> Monday, March 01, 2010 6:56
PM<br>
<b><span style="font-weight:bold">To:</span></b> <a href="mailto:wp-pro@lists.automattic.com">wp-pro@lists.automattic.com</a><br>
<b><span style="font-weight:bold">Subject:</span></b> [wp-pro] Virtual Merchant
Issue</span></font><o:p></o:p></p>
</div><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt"><o:p> </o:p></span></font></p>
<div><p class="MsoNormal"><span class="apple-style-span"><font size="1" face="Helvetica"><span style="font-size:9.0pt;font-family:Helvetica">Hello everyone,</span></font></span><o:p></o:p></p>
</div>
<div><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt"><o:p> </o:p></span></font></p>
</div>
<div><p class="MsoNormal"><span class="apple-style-span"><font size="1" face="Helvetica"><span style="font-size:9.0pt;font-family:Helvetica">I am trying to set up a shopping
cart on a client's site. They need to have Virtual Merchant as a payment
gateway. On this page: <a href="http://getshopped.org/resources/docs/store-settings/payment-options/">http://getshopped.org/resources/docs/store-settings/payment-options/</a>
it says that it is supported (the very last item listed) in the Gold Cart.
However, I purchased the Gold Cart and it's not in my installation. My
installation stops at Sagepay.</span></font></span><font size="1" face="Helvetica"><span style="font-size:9.0pt;font-family:Helvetica"><br clear="all">
</span></font><o:p></o:p></p>
</div>
<div><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt">Thanks for the help!<o:p></o:p></span></font></p>
</div>
<div><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt"><br>
-- <br>
Andrew Wetherell<br>
Blueprint Design Studio, Inc.<br>
<st1:street w:st="on"><st1:address w:st="on">35 E. Wacker Dr</st1:address></st1:street>.<br>
9th Floor<br>
<st1:place w:st="on"><st1:city w:st="on">Chicago</st1:city>, <st1:state w:st="on">IL</st1:state>
<st1:postalcode w:st="on">60601</st1:postalcode></st1:place><br>
<br>
Office: (312) 854-7063<br>
Fax: (312) 376-3418<o:p></o:p></span></font></p>
</div>
</div>
</div>
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