[wp-hackers] plugin activation help

[Rich Pedley]

On 31/08/2010 22:56, Eric Mann wrote:
> On August 31, 2010 at 9:47 PM Rich Pedley<elfin at elfden.co.uk>  wrote:
>
>> I'm getting a couple of people post about some issues when activating
>> my plugin eShop.
>>
>> Fatal error: Cannot redeclare add_user() (previously declared in
>> C:\Inetpub\vhosts\ellcee.com\httpdocs\blog\wordpressDEV\wp-admin\includes\user
>> .php:23)
>> in
>> C:\Inetpub\vhosts\ellcee.com\httpdocs\blog\wordpressDEV\wp-admin\includes\user
>> .php
>> on line 44
>>
>> &
>>
>> Fatal error: Cannot redeclare add_user() (previously declared in
>> C:\inetpub\vhosts\mydomain.com\httpdocs\store\wp-admin\includes\user.php:23)
>> in
>> C:\inetpub\vhosts\mydomain.com\httpdocs\store\wp-admin\includes\user.php
>> on line 44
>>
>>
>> Obviously I can't replicate this myself.
>>
>> Any ideas on what would be causing this? Or tips on how to help them
>> without access to anything at their end?
>>
>> Any help appreciated.

> The usual.  Have them deactivate all other plug-ins ... activate yours ... then
> re-activate other plug-ins one at a time.  There's a collision somewhere, but
> with this little information we can't know where or what's causing it.
>

I do that automatically these days, both of the users in question have 
tried with no luck.

Rich