[wp-hackers] Improving the mailing list. (Was Auto Update Plugins)

[Jess Planck]

Yea, trac can be useful. Examining tickets... even closed tickets can  
yield solutions to common problems.

Oh and remember to close your ticket out if somebody solves your  
problem in another way. I know I've seen one or two of my issues  
solved, but not through my ticket. Duplication sucks, but sometimes  
it's purely accidental by a different point of view.

And not to mention that support forms exist on wordpress.org for a  
highly visible public reason.

Jess

On Feb 21, 2009, at 11:07 AM, Peter Westwood wrote:

> I know solution patches are not always simple.  And I also  
> understand the frustration of writing a patch to see it languish in  
> trac and not get committed - it was not that long ago that I was in  
> the same position.
>
> If you want to help get your patch committed you need to make sure  
> that it is obvious what it fixes so that I can test the fix, and  
> join us in #wordpress-dev and promote your patch if it languishes  
> (or CC my user id on the patch in trac to get my attention)