[wp-hackers] When to send bugs to wp-hackers

[Owen Winkler]

Ron Guerin wrote:
> Robert Deaton wrote:
> 
>> It probably won't help, my guess is that a lot of the people who post
>> bugs are first time signups who have never even looked at the list, so
>> they wouldn't see the sigs until after the fact anyways.
> 
> It's not a bad idea, but it can only help, not cure the problem.
> Virtually every Mailman mailing list includes a URL to the 
> subscribe/unsubscribe page _on every single post_.  Many explicitly
> state to go to that URL to get off the given mailing list.  Yet there
> never seems to be any shortage of people posting back to those lists
> "Please unsubscribe me".  People have a tendency to not pay attention,
> no matter how much effort is put into making it easy for them.  So you 
> do these things anyway, but you're still going to have a certain number 
> of people who post to the list instead of going to Trac, even if you had 
> the URL tattooed on the back of their hands.

I tink the main reason why n00bs end up here looking for support is 
because people *refer* them here.  I'm not aware of anywhere online that 
says "Have a bug?  Subscribe to wp-hackers!"  The only way I can imagine 
they're getting here is people misinterpreting what the list is for.

The places that tell you how to subscribe to this list should make a 
specific note that this is not the place for bugs.  The welcome message 
is a good place for this, the signup web page would be a good place, 
too, if that's possible.

I'll tweak the Mailing Lists page on Codex after it comes back up to 
reflect a friendly "No bugs - No bug referrals" policy, which it 
currently lacks.

Owen