[wp-forums] Coding user

[andrew nevins]

I'm 7 hours behind, Jan :)


On Sun, Mar 9, 2014 at 12:33 AM, Jan Dembowski <jan at dembowski.net> wrote:

> andrew nevins wrote:
>
>> You know how we say to people that they were caught in the spam queue? It
>> is true because they actually were caught in the spam queue, but we never
>> tell them why they are being caught. As in, we never tell someone directly
>> that they were doing something slightly negative and were tagged. Should
>> we? Maybe if they know the reason why they are being caught they will be
>> more understanding (or maybe they won't)?Or maybe this approach has been
>> tried before and it didn't work?
>>
>
> I don't think telling the member that they're being mod watched will move
> the conversation forward but honesty is the best policy. If you want to
> inform people they're caught in the queue for that reason then please use
> diplomatic language and escalate to the list if it turns badly.
>
> While I'm 99.44% sure that a moderator had coded that account, until I
> turned on "Akismet Never Trust" I'm not 100% sure it wasn't the spam filter
> that added the b'code.
>
> Or it could have been a moderator who didn't add that second option. The
> user's been abusive before so that's possible.
>
>
>  Even though we can empathise with him because I'm sure we've all been
>> caught in the spam queue and can remember what it's like when you're
>> ignorant of any process, I still think his disgruntled posts were pretty
>> disgusting. If they were directed at any one person I would probably block
>> him.
>>
> I wish I'd looked at that member's profile first before replying. Had I
> seen that I would have just blocked the account.
>
> Let's see how or even if that member replies. If it's more of the same
> then that account is getting blocked.
>
> Thanks,
>
> Jan Dembowski
>
> P.S. Someday we ought to talk/joke about follow the sun support. What time
> is it where you are Andrew? It's 7:30 PM in NY. ;)
>
>
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